Business Process Management

UAP Members Only Content
View descriptions of the BPM curricula and supplements that have been developed for University Alliances Program (UAP) member professors and lecturers in ERP Introduction and Advanced Topics. The materials are located in the Business Intelligence Reserve Desk where UAP member access is required.

Learn more: SAP NetWeaver Capabilities - Business Process Management 

There are a number of definitions of Business Process Management (BPM) available on the Web, and many of these can be found, for instance, by doing a web search on "What is business process management?" The most common definitions of BPM typically incorporate a concept known either as 'muti-functional' or 'multi-step'.

Most business processes involve a number of people, departments, or functions. A sales order for instance, is not simply a sales function. Rather, the complete processing of a sales order involves many organizational functions and process steps - the sales function itself to register the order; the logistical function to execute the picking, packing, shipping and billing of the order; the finance function to register the receivable, collect the payment, and reconcile the book entries; and perhaps the purchasing and manufacturing functions to buy materials and create the product being sold in the first place. Depending on the product and organization, this order-to-cash business process can be quite extensive, and Business Process Management revolves around business functions managing and improving the many steps involved in day-to-day processes.

The discipline of BPM offers member campuses the opportunity to cut across academic boundaries and to develop cross-discipline approaches to education, and we are confident that you will find our curriculum content useful in this regard. But you don't have to create a cross-discipline course to make use of the content here -- much of it is readily adaptable to courses you already have in place!

These SAP eLearning supplements include features such as in-depth sessions, learning scenarios and how-to exercises to aid your learning in an efficient and effective manner. Feel free to use these resources as background information for classroom activities.

• Business Process Expert eLearning
• Business Process Modeling eLearning
• Business Process Monitoring eLearning
• Business Rules Management eLearning
• Organizational Change Management eLearning

This section contains free SAP downloads, trials and tools found in the SAP Community Network. View how SAP products help businesses with their Business Procecss Management needs.

• RexApp Business Case Builder and ROI Calculator
• SAP Glossary - A Mozilla Firefox Extension
• SAP GRC AC 5.3 Integratede Project Plan in MS Project

View all software downloads and tools.

The Datango recordings on ERP Navigation help classrooms understand the underpinnings of enterprise software and how it is used in some of the world's largest and most important organizations. View the various scenarios including self-paced demos, user practice and simulations, independent tests with direct feedback, and concurrent operations in parallel to a live and interactive system.

• Directions - Using Datango Demo's
• ERP Navigation

SAP has a large library of materials that are relevant to Business Process Management and Information Technology. We've gathered a number of them here for your use. We encourage you to explore materials available from the entire SCN Community that organized and available in the SCN article repository.

• Timeless Software
• SAP ERP Solution Map
• Enterprise Knowledg Workers: Understanding Risks and Opportunities
• Business Network Transformation: Rethinking Relationships in a Global Economy
• Making Life Cycle Assessment Practical for Business
• Getting Serious About Collaboration: How Companies Are Tranforming Their Business Networks