SAP NetWeaver Capabilities - Human Interaction Management

Top 10 Reasons to Use the Universal Worklist: Getting the Most out of Universal Worklist

2 Aug 2009 09:37:03 GMT

A high quality end-user experience ensures higher quality participation in business processes with fewer support calls. Have a look at the presentation from Ginger Gatling and Jocelyn Dart to figure out why you should consider using Universal Worklist (UWL).

Configuring the UWL for Guided Procedures on SAP NetWeaver Composition Environment 7.1

2 Aug 2009 09:37:02 GMT

Ginger Gatling recently updated her article that explains how to use the Guided Procedures connector to get your actions in the Universal Worklist. The XML code for local Guided Procedures actions is provided, as well as the XML required if you are using SAP NetWeaver 7.0 portal with SAP NetWeaver Composition Environment 7.1 Guided Procedure actions.

Troubleshooting Section of the UWL FAQ Has Been Significantly Enhanced

2 Aug 2009 09:37:02 GMT

Why has the task list in the universal worklist not been updated after completing a task? Why do I not see my tasks in the universal worklist even the correct role is assigned to me? Find the reason and the solution for these and other problems here. The Troubleshooting section in the UWL FAQ has been recently enhanced with more than 10 topics. With detailed step-by-step descriptions and screenshots, it shows how to proceed in case of errors.