There has been a lot of talk about the importance of process management. What exactly do process managers do? What skills do business process managers need, and what results should we expect from a program to improve process management? Find out in this article, reprinted with permission of BPTrends. https://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/d0fbc063-7343-2b10-85b1-a08357de5aff 2 Nov 2009 08:26:35 GMT 3 Aug 2008 10:18:07 GMT SAP Netweaver Portal WPC RSS Component