Brenntag Canada Inc. was considering upgrading its SAP Customer Relationship Management (CRM) application to enhance the end-user experience but debated whether or not to proceed. Then a video clip posted in the customer relationship management section of the Business Process Expert community made the decision easy. https://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/a0706c29-a565-2b10-d0a7-82b6baf0dedf 2 Nov 2009 08:27:50 GMT 15 Sep 2008 22:40:03 GMT SAP Netweaver Portal WPC RSS Component