Monitoring

The Monitoring section deals with all generic tools, to be used on a daily basis by administrators to run SAP NetWeaver with best performance. Almost all SAP NetWeaver components offer additional expert tools for root cause analysis. These are covered in the corresponding components section.

SAP’s Computing Center Management System CCMS is SAPs central infrastructure for monitoring system landscapes: All landscape components are continuously checked. As a first and most important check, CCMS ensures the availability of all productive components. Moreover, additional checks savegard the overall system health. If something is wrong, an alert is triggered, and a person in charge can be notified automatically. Then, CCMS offer a central entry point for deeper analysis: Overview data of the faulty component is presented. Analysis tools guide the administrator directly into helpful expert tools for further analysis.

Besides CCMS, SAP NetWeaver automatically generates statistics information, which gives you both as aggregates a good overview, and additionally as single statistics detailed insight what has happened.

A convenient and fast way to notify in case of problems the person in charge, can be implemented via SAP Alert Management.

 Because monitoring is such an extensive topic, the relevant documents are sectored in the following sub-topics:

General Overview about Monitoring  

This section contains documents which are giving you a general overview about landscape-wide central monitoring.

Setting Up your Monitoring  

This section contains documents about setting up your central monitoring - from the general approach in the Monitoring Setup Guide to setting up special monitoring functions like configuring the sending of emails as an auto-reaction.

Introducing the Monitoring Tools  

This section introduces the most important tools for monitoring your components - including the CCMS agents and the operating system collector SAPOSCOL.

Alert-based Monitoring for Experts  

The CCMS monitoring infrastructure, a solution within SAP NetWeaver, centrally monitors any IT environments - from individual systems through networked SAP NetWeaver solutions, to complex IT landscapes incorporating several hundred systems. In this section, you learn about the different functions of the Alert Monitor (transaction RZ20) - from creating your own rule-based monitors to using the predefined auto-reaction methods of the Alert Monitor.

Monitoring Availability  

System availability can be defined on differently depending on the technology layer: Following a bottom up approach, the lowest level of system availability is the existence of the corresponding processes on Operating System layer. Higher on the technology stack is a ping or a dummy login into a system. On application level, there may exist a real business availability check. SAP offers powerful availability checks on all layers.

Performance Reporting in BI  

You can monitor your entire SAP system landscape with a single, central monitoring system. Among other monitoring data, performance data is displayed centrally. Reporting on performance data and other technical data is enabled by SAP NetWeaver Business Intelligence.The development of the most important monitoring data in your monitored systems, through time, is centrally displayed with IT performance reports, so you can identify potential problems early, and give an overview of the load and performance of your systems.

Performance Monitoring with Statistical Records  

Statistical records give you an overview of the performance of your system. Each dialog step is recorded, an information like user and program name, response time, CPU time and more is logged. This information is very useful when you want to analyze the performance (or a performance bottleneck) of your systems.

How to Activate Monitoring of Additional Metrics  

Although the monitoring infrastructure covers a lot of important monitoring values out-of-the-box, you can expand these functions widely by configuring the monitoring of new metrics, like event log messages or qRFC/tRFC calls. Browse through the documents of this section to see whether these metrics are important to you.

Alert Management  

The Alert Management system is a business service provided by the SAP NetWeaver Application Server. SAP provides its customers with a wide variety of functions for the management of information that is critical to the user's work. The information is delivered actively and as quickly as possible. You cut considerably the costs incurred for the management of critical situations, because the response time is reduced significantly.

For Developers: Enhancing your Monitoring Possibilities  

This section contains documents which explain how you can extend the functions of the monitoring infrastructure with your own developments.

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