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  <folder xmlns:smc="http://www.sap.com/ns/smc" ID="08AEABF0F56447A287346B3AC999445C" author="WALTERSI" changed-at="20110530141423 " changed-by="WALTERSI" cookie="E08AC71C478A49F1A4BF005056A500B9" export-date="12/10/2001 1:05:05 PM" fragmentOwner="" packageID="E08AC6F59EA10AF1A4BF005056A500B9" subtitle="When You&apos;re Going Somewhere New, It Helps to Have a Good Map." version="1.05.0001" xml:lang="en">
   <title>SAP Business Maps</title>
   <folder ID="6BE866F998B04F869A7783381CFA7170" subtitle="Different Industries Need Different Business Solutions">
    <title>Industry-Specific Business Maps</title>
    <folder ID="76BE4EF37ED74140AD4C2134A6C86761" solutionSegmentType="industry-sector">
     <title>Manufacturing Industries</title>
     <folder ID="C907ADFA5D66450FB1E08865F1D25282" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Aerospace &amp; Defense">
      <title>Aerospace &amp; Defense</title>
      <referencemap File="SAP%20Business%20Maps/381F7EB1107D11D492DE0000E81DC332.ssm" ID="B3307657FD75254E86D17E97B68E4D7A" Ref="381F7EB1107D11D492DE0000E81DC332" Title="A&amp;D: SPEC2000 Buying and Selling (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/0B1413F015B44089986DF106C5B80C00.ssm" ID="D4FFC5C1C10BBC419123F75E73E3F526" Ref="0B1413F015B44089986DF106C5B80C00" Title="A&amp;D: KANBAN Scenario" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <folder ID="8CDD039E09A9444AADD36A7F4CE3B5D8" solutionSegmentType="industry-segment">
       <title>Aerospace &amp; Defense - Manufacturing</title>
       <referencemap File="SAP%20Business%20Maps/56A3AF4011AFD411B1A60090270F6F87.ssm" ID="0BF7BF46C4254FE1AEF652A391BDBB44" Ref="56A3AF4011AFD411B1A60090270F6F87" Title="Aerospace &amp; Defense - Manufacturing" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <content xml:space="preserve">
       <p xmlns="http://www.w3.org/TR/REC-html40">How can you outline the
end-to-end process and critical activities involved in implementing
a wide range of projects? With business maps for running SAP for
Aerospace &amp; Defense (SAP for A&amp;D), you can navigate the
complexities and uncertainties of working within the dynamic
A&amp;D industry.</p>
       
       
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       
       
       <p xmlns="http://www.w3.org/TR/REC-html40">Our industry-specific
maps can help you apply key industry-segment scenarios while
identifying the business challenges involved in implementing your
day-to-day activities. And when combined with SAP for A&amp;D, you
can perform four vital management functions:</p>
       
       
       <ul xmlns="http://www.w3.org/TR/REC-html40">
        <li>Control costs</li>
        <li>Increase quality</li>
        <li>Reduce time-to-market cycles</li>
        <li>Improve customer service</li>
       </ul>
       
       
       <p xmlns="http://www.w3.org/TR/REC-html40">Oriented along a
generic-industry value chain, our scenario-based solution maps
outline the end-to-end business processes used by a typical
enterprise in a certain industry, showing the enterprise’s
relationship with its extended enterprise of suppliers, partners,
customers and channels.</p>
       
      
      </content>
     </folder>
     <folder ID="592AAB59A9164631B1798B21F6F330A4" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Automotive">
      <title>Automotive</title>
      <referencemap File="SAP%20Business%20Maps/2B80BD51E5E311D3A65C0060086EABD6.ssm" ID="E40C885BA133D644AD77CCDC044A75F6" Ref="2B80BD51E5E311D3A65C0060086EABD6" Title="Automotive: Operational Procurement and Inbound Logistics (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/2221554A4B5F424F8E58D90291555C77.ssm" ID="8A311586CB9B4FC1B3DA272A149F20DE" Ref="2221554A4B5F424F8E58D90291555C77" Title="Automotive: Collaborative Vehicle Sales &amp; Distribution" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/45102878FBB746ED965C462FB4DAA3AD.ssm" ID="33CE20ED0E3141D3868AF1F3E288D2FC" Ref="45102878FBB746ED965C462FB4DAA3AD" Title="Automotive: Collaborative Warranty Processing" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/16F08689E5F04A938FB056767EDB9F04.ssm" ID="CBA69476C0514E1E97890EC4F240853E" Ref="16F08689E5F04A938FB056767EDB9F04" Title="Automotive: CRM Internet Sales for Suppliers (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/FC5700ECDE5D438583E74DB4A9B5F477.ssm" ID="0F05ADBFB894432385F4B74C0CD8BCA5" Ref="FC5700ECDE5D438583E74DB4A9B5F477" Title="Automotive: Marketing &amp; Campaign Management (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/D3A5021EC0B642E09EB6647DD3B7B103.ssm" ID="2EB384FD3356400D88F3DEB5F321A4AF" Ref="D3A5021EC0B642E09EB6647DD3B7B103" Title="Automotive: Collaborative Vehicle Leasing" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/AFDFC1BA54934444AA00B987194FC452.ssm" ID="23372BA0FA4B48BDA9635CE0DE9F48AB" Ref="AFDFC1BA54934444AA00B987194FC452" Title="Automotive: Supplier Managed Inventory" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/302E3D7F57894199B1B491826651CCC0.ssm" ID="0DB69D58044E4F8DBC63F4D50D32D52E" Ref="302E3D7F57894199B1B491826651CCC0" Title="Automotive: Release Processing" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <folder ID="656DDDAA30FB45F5BE00B98C71B88D32" solutionSegmentType="industry-segment">
       <title>Automotive - OEM</title>
       <referencemap File="SAP%20Business%20Maps/49B6AE17F84B1E42BD444B9A47D7F85D.ssm" ID="0FE61AC05ACB4A5F8C3593B8633CA09D" Ref="49B6AE17F84B1E42BD444B9A47D7F85D" Title="Automotive - OEM" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="8E28C6A67E154E4484EF03880A318B4C" solutionSegmentType="industry-segment">
       <title>Automotive - Supplier</title>
       <referencemap File="SAP%20Business%20Maps/B3EBC48B1C4B73409AF46D2DC511FC25.ssm" ID="31175234DAD74D94984BCDCA4FEE37D6" Ref="B3EBC48B1C4B73409AF46D2DC511FC25" Title="Automotive - Supplier" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="F48F8752A1B24C80875ACF4A5293E8C4" solutionSegmentType="industry-segment">
       <title>Automotive - Sales &amp; Service Organizations</title>
       <referencemap File="SAP%20Business%20Maps/4737C4AEFF9E794E8ADFC17DF0FB88F8.ssm" ID="E8C85EEA920249F1AAF10C2ABE91700B" Ref="4737C4AEFF9E794E8ADFC17DF0FB88F8" Title="Automotive - Sales &amp; Service Organizations" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP for Automotive
solution gives you the speed to succeed. You&apos;ll develop, assemble
and deliver your products faster than ever, while you integrate the
essential processes of your business. And thanks to the SAP
Business Maps, you can understand the benefits and value these
processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
     </folder>
     <folder ID="0E6B88C512354F8FA915EB933374CC57" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Chemicals">
      <title>Chemicals</title>
      <referencemap File="SAP%20Business%20Maps/69F0883F40F311D397980000E83B54CE.ssm" ID="14F456B3BEA74073B04554A20986F54B" Ref="69F0883F40F311D397980000E83B54CE" Title="Chemicals" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/661A0C28D4FB45AD85495F878D85A468.ssm" ID="EB3A51268D240647A2D1DA5CA3F4B108" Ref="661A0C28D4FB45AD85495F878D85A468" Title="Chemicals: Business-to-Business (Collaborative)" contentElementType="" icon="cbs.gif" is-pool="false" noAutoNavigate="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/3056DAC69C34427F9808CCE3EA91EF59.ssm" ID="8F03038B90514B52A81AC5D1FDC4947C" Ref="3056DAC69C34427F9808CCE3EA91EF59" Title="Chemicals: Collaborative Supply Chain" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/8FCA44AB6D844444A8A9816F409C786B.ssm" ID="05B00BF74F2841E2BD7BB51C6F138F9B" Ref="8FCA44AB6D844444A8A9816F409C786B" Title="Chemicals: Complaint Management" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/719A3D1CDE304F93A1F033AA68903699.ssm" ID="35E6A0F57C06484FA14250BCC35B9064" Ref="719A3D1CDE304F93A1F033AA68903699" Title="Chemicals: Complaint Management (Mobile)" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/C898823F2E0B4C569F690478906AF197.ssm" ID="E66CB4272504401C97EE600393E4F5A7" Ref="C898823F2E0B4C569F690478906AF197" Title="Chemicals: Cross-Selling (Collaborative)" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/A01F870717EA413BB54CEE368A7C00CA.ssm" ID="09C97A406B704B34960B30C1A23F2D7D" Ref="A01F870717EA413BB54CEE368A7C00CA" Title="Chemicals: Excess Inventory" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/4BA7C0FF47CF4749BC87025B37E1514E.ssm" ID="9CA350F86DE043598F347EBAE5B531C8" Ref="4BA7C0FF47CF4749BC87025B37E1514E" Title="Chemicals: Hosted Shop for Distributors (Collaborative)" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/60969226133C4426B7E6B2A9A0F9C180.ssm" ID="0316EDA5856B46BEA0011382A3FB1DCD" Ref="60969226133C4426B7E6B2A9A0F9C180" Title="Chemicals: Key Account Management" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/7B2EBB0E6B7D4568845195F87D319D20.ssm" ID="A0DC575D5277427D99EBCA9DA6B4EB13" Ref="7B2EBB0E6B7D4568845195F87D319D20" Title="Chemicals: Marketing Management" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/EDAE233CB02643B08B050AEB0C60832A.ssm" ID="61C026314D124A4987ED781D90A8D335" Ref="EDAE233CB02643B08B050AEB0C60832A" Title="Chemicals: Order Management (Mobile)" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/CF7B0AA4084C4C2A8D700BF1B99EF656.ssm" ID="133EEB58D43C4C36858F2CDF52CFB9F9" Ref="CF7B0AA4084C4C2A8D700BF1B99EF656" Title="Chemicals: Product Development" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/038365B016484097AC4C5FB210167197.ssm" ID="C884A49072BA4747A3CE6927BD36309C" Ref="038365B016484097AC4C5FB210167197" Title="Chemicals: Sales Monitoring" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/9A33CEA2E2154D268451282F1ED7C3EE.ssm" ID="7C1FCD4AEE37429CB1024916C462064D" Ref="9A33CEA2E2154D268451282F1ED7C3EE" Title="Chemicals: Sales Plan" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/0AEBBA73C39848C08956C9F7CAB00651.ssm" ID="2AE546C453C84AE18D0DB602303C01EE" Ref="0AEBBA73C39848C08956C9F7CAB00651" Title="Chemicals: Sales and Operations Planning" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/C137AE5FBB10419F9B55B066934F2A44.ssm" ID="3A0E96F4E8EC4C13945D033A1215DC14" Ref="C137AE5FBB10419F9B55B066934F2A44" Title="Chemicals: Strategic Sourcing (Collaborative)" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP solution for the
chemical industry is based on a proven record of understanding
exactly what this challenging and regulation-intensive industry
needs to succeed. And thanks to the SAP Business Maps, you can
understand the benefits and value these processes and solutions
deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
     </folder>
     <folder ID="F46BE28F9EFB410DA3602DCBF086E533" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Consumer Products">
      <title>Consumer Products</title>
      <referencemap File="SAP%20Business%20Maps/B8273EAA07264A438928C3F9A44B686D.ssm" ID="EBA6E33D4339D55AE10000000A114AB6" Ref="B8273EAA07264A438928C3F9A44B686D" Title="CP: Direct Store Delivery (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/B94EDC71321840B5A0FC972ADC96EAAA.ssm" ID="F4A6E33D4339D55AE10000000A114AB6" Ref="B94EDC71321840B5A0FC972ADC96EAAA" Title="CP: Trade Promotion Management (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/65E02A274C934C99A954D20753D1FAF4.ssm" ID="860F20C303464FA6AE7C5EA5CA3BC668" Ref="65E02A274C934C99A954D20753D1FAF4" Title="CP: New Product Development &amp; Introduction (Collaborative)" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/68F2866712D14A09A79EB3524BBBA57C.ssm" ID="40D8FEBF56A94C0296C6AEB17C0F5126" Ref="68F2866712D14A09A79EB3524BBBA57C" Title="Consumer Products: Brand Management" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <folder ID="21617A424CA4453F8BAA51BF24304105" solutionSegmentType="industry-segment">
       <title>Consumer Products: Home &amp; Personal Care</title>
       <referencemap File="SAP%20Business%20Maps/D26BFB718FEC4047A6D193BD43D63405.ssm" ID="CE37D41112E6B74986ECC0DBFE028ED0" Ref="D26BFB718FEC4047A6D193BD43D63405" Title="Consumer Products - Home &amp; Personal Care" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="11E0FE50102347AF8C7C8F9532BC55BB" solutionSegmentType="industry-segment">
       <title>Consumer Products: Consumer Durables &amp; Home Appliances</title>
       <referencemap File="SAP%20Business%20Maps/E059DC2EDAFD45AFB514D5566DFADC2B.ssm" ID="033AC737A2EF46449FEAD9F8EC3C6CFE" Ref="E059DC2EDAFD45AFB514D5566DFADC2B" Title="Consumer Products - Consumer Durables &amp; Home Appliances" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="634B583C43604E8A95594E120CFAC880" solutionSegmentType="industry-segment">
       <title>Consumer Products: Apparel &amp; Footwear</title>
       <referencemap File="SAP%20Business%20Maps/6DBA137E58FAD311B1A50090270F6F87.ssm" ID="5AEEB43858EACC41B4F63467334B3196" Ref="6DBA137E58FAD311B1A50090270F6F87" Title="Consumer Products - Apparel and Footwear" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="9165DA49EF174013A5F22D084D868525" solutionSegmentType="industry-segment">
       <title>Consumer Products: Beverage</title>
       <referencemap File="SAP%20Business%20Maps/90F7E901DB3B4D9AA629D4CDC9237AEF.ssm" ID="9F60A1D54DC40940914E9D56250DF609" Ref="90F7E901DB3B4D9AA629D4CDC9237AEF" Title="Consumer Products - Beverage" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="49A348D5674B46789DD7A189FBB9A718" solutionSegmentType="industry-segment">
       <title>Consumer Products: Food</title>
       <referencemap File="SAP%20Business%20Maps/79EC6F432D7340BDB7E27A751D63A6AB.ssm" ID="DB2D3998C299044CBA83424E38CE0982" Ref="79EC6F432D7340BDB7E27A751D63A6AB" Title="Consumer Products - Food" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">SAP for Consumer
Products is the one solution that can help you integrate your value
chain so you can meet customer needs without raising your costs.
And thanks to the SAP Business Maps, you can understand the
benefits and value these processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
     </folder>
     <folder ID="54852A0BCF1841188F1DAD0047690468" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Engineering, Construction &amp; Operations">
      <title>Engineering, Construction &amp; Operations</title>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">With SAP
for Engineering, Construction &amp; Operations, you can support the
full range of business processes, from specification and design to
construction and manufacturing, while you realize exceptional
collaboration with your partners. And thanks to the SAP Business
Maps, you can understand the benefits and value these processes and
solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
      <folder ID="5C46EED56B85453C93886851BB4BD279" solutionSegmentType="industry-segment">
       <title>Engineering Construction &amp; Operations</title>
       <referencemap File="SAP%20Business%20Maps/5ED5B17CBD064E71ACA7B991BE5AB25C.ssm" ID="A390B93DE86D445E973EB4730ACE618C" Ref="5ED5B17CBD064E71ACA7B991BE5AB25C" Title="Engineering Construction &amp; Operations" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
     </folder>
     <folder ID="9E3EF6D239854422874F18FAFF24E364" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- High Tech">
      <title>High Tech</title>
      <folder ID="21509C99ADD849FA9229CA5E8FDE3DAA" solutionSegmentType="industry-segment">
       <title>High Tech: Business, Medical and Consumer OEMs</title>
       <referencemap File="SAP%20Business%20Maps/8DB6E542B5D34CC5A305EF1454A552DC.ssm" ID="D03D08CBF9934A0EA3160BBE870F92A0" Ref="8DB6E542B5D34CC5A305EF1454A552DC" Title="High Tech - Business, Medical &amp; Consumer OEMs" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="1DD3544D792944AF9B435CD43C5D31DB" solutionSegmentType="industry-segment">
       <title>High Tech: Semiconductor &amp; Component Manufacturing</title>
       <referencemap File="SAP%20Business%20Maps/8DAB716857BF46D69549CAEE277CC68B.ssm" ID="AD68BA1124D143F1B64B9694BA34F34B" Ref="8DAB716857BF46D69549CAEE277CC68B" Title="High Tech - Semiconductor" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="FE325FF26EE8406AA98E310B1FDD0E89" solutionSegmentType="industry-segment">
       <title>High Tech: Electronic Manufacturing Services</title>
       <referencemap File="SAP%20Business%20Maps/EC143FFDB04F475F89B6D3BEE6975108.ssm" ID="FC1921634BD14FDCB1F61A9AAAC1DDEA" Ref="EC143FFDB04F475F89B6D3BEE6975108" Title="High Tech - Electronics Manufacturing Service Provider (EMS/ODM)" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="3CFDD45FDD054BA4881BEC70F4E49402" solutionSegmentType="industry-segment">
       <title>High Tech: Software</title>
       <referencemap File="SAP%20Business%20Maps/E4752DD439BE44648FBDA1CE3C06077B.ssm" ID="424A6A62A672487E84E17CF8AE2A55BA" Ref="E4752DD439BE44648FBDA1CE3C06077B" Title="High Tech - Software" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">From design and planning
to sourcing, manufacturing, selling, distributing and providing,
SAP for High Tech, can help you manage your entire enterprise,
quickly and efficiently. And thanks to the SAP Business Maps, you
can understand the benefits and value these processes and solutions
deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
     </folder>
     <folder ID="B2F33213647348E2B71FED9B62125F92" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Industrial Machinery &amp; Components">
      <title>Industrial Machinery &amp; Components</title>
      <referencemap File="SAP%20Business%20Maps/3A13440C099D4EE3B8BEC387C51DCEF3.ssm" ID="578E5F4A532D4740B5ACC6F647E9393A" Ref="3A13440C099D4EE3B8BEC387C51DCEF3" Title="IM&amp;C: Maintenance &amp; Spare Parts Procurement in the Internet using Enterprise Buyer and Internet Sales (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/3F64A437A7C94BA6AA5411EC38729ACE.ssm" ID="BD8347E9432F499F9E1A58F9215DCB2A" Ref="3F64A437A7C94BA6AA5411EC38729ACE" Title="IM&amp;C: Collaboration Folders with SAP ERP Integration" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/1A291226C65A443DB2EE17FECB13BC9F.ssm" ID="F3869856779C479AA6EE95EDD6948C08" Ref="1A291226C65A443DB2EE17FECB13BC9F" Title="IM&amp;C: Integrated Document Management in the Logistic Process" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/DD4A5743C6BF48889CD64EAD44CF600A.ssm" ID="90FCF1FCED9E4DC19EBED416F6DD77CE" Ref="DD4A5743C6BF48889CD64EAD44CF600A" Title="IM&amp;C: Engineering Change Management (ECM) including Approval Procedure" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/C03FADA727C444C0A6979091E03D5BB8.ssm" ID="89667F0DA4E14B96B7BE8D1927A30253" Ref="C03FADA727C444C0A6979091E03D5BB8" Title="IM&amp;C: Spare Parts Sales in the Internet with SAP CRM Internet Sales (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/6EC321C690E64E309D7A35F0BFAC4B80.ssm" ID="9A55B210BEF74FF5BB5D2C707C4F3B5F" Ref="6EC321C690E64E309D7A35F0BFAC4B80" Title="IM&amp;C: Manufacturing (Make-To-Order / Engineer-To-Order) Using Internet Catalogs with Enterprise Buyer and Internet Sales (Collab" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/9DAEAF36A11A4907AABEBA51067CC42A.ssm" ID="FC64454C28F04B8389B2A0D3C1430A08" Ref="9DAEAF36A11A4907AABEBA51067CC42A" Title="IM&amp;C: Service - Returns and Repair Processing" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/8B0E0A41DA8946C29F7BF1ED336F7093.ssm" ID="67A3D7E81B4E479CA0077AB7F7F908EC" Ref="8B0E0A41DA8946C29F7BF1ED336F7093" Title="IM&amp;C: Lean Manufacturing, KANBAN Scenario (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/3AD2464BABE54A759F66F793BA08C047.ssm" ID="F4B335BFE29A450C87B56C3707C38083" Ref="3AD2464BABE54A759F66F793BA08C047" Title="IM&amp;C: CAD AutoDesk Inventor Integration (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/5AE1561CF00B4B31BEB5107B816A3785.ssm" ID="4258B7B74E684E258ED0BDDA4B0D4923" Ref="5AE1561CF00B4B31BEB5107B816A3785" Title="IM&amp;C: Order Change Management with Variant Configuration" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/3AEBA62D515B48258290233827E3C42D.ssm" ID="FCADBA8A319C4C82843C21AA8DAFB272" Ref="3AEBA62D515B48258290233827E3C42D" Title="IM&amp;C: Make-to-Stock Scenario" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/08802339EBB3D411B1A60090270F6F87.ssm" ID="00A2DC0FC797417A8C78FE183B2C0E9A" Ref="08802339EBB3D411B1A60090270F6F87" Title="Industrial Machinery &amp; Components" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/9DAEAF36A11A4907AABEBA51067CC42A.ssm" ID="5EDEFDF9D85E4F9A8BF0384BE01B20D8" Ref="9DAEAF36A11A4907AABEBA51067CC42A" Title="IM&amp;C: Service - Returns and Repair Processing" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">With SAP for Industrial
Machinery &amp; Components, you can support the full range of
business processes, from specification and design to construction
and manufacturing, while you realize exceptional collaboration with
your partners. And thanks to the SAP Business Maps, you can
understand the benefits and value these processes and solutions
deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
     </folder>
     <folder ID="B354794668F644C08332394DBF1670AE" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Pharmaceuticals">
      <title>Life Sciences</title>
      <referencemap File="SAP%20Business%20Maps/182A9570F4EB11D3875B0000E820132C.ssm" ID="353116B0AB586845AD5411EB465BF6F1" Ref="182A9570F4EB11D3875B0000E820132C" Title="Pharmaceuticals: Contracts &amp; Chargebacks (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/691D4AD10D464159A9408348AA036A29.ssm" ID="2835D4D1DA1A364AABA910F2FE08D307" Ref="691D4AD10D464159A9408348AA036A29" Title="Pharmaceuticals: Patient and Physician Information Request" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/EEF56ABC57B846ba971932B31704E274.ssm" ID="D43FEE828A1EE247A64F78678CF4A69B" Ref="EEF56ABC57B846ba971932B31704E274" Title="Pharmaceuticals: Product Launch" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/8F5E8D6576434a3e8E772B4D06D579C1.ssm" ID="BC6D428F46313940B46D8725CDAA89DF" Ref="8F5E8D6576434a3e8E772B4D06D579C1" Title="Pharmaceuticals: Collaborative Campaign Planning and Management" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/922033076D3D4f0794ECAEF563706164.ssm" ID="AFF42B5EB2B5574F9A1DD3E84565221E" Ref="922033076D3D4f0794ECAEF563706164" Title="Pharmaceuticals: Collaborative Sales Process" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/CAF42740EE28457DA1088BDDF82519EE.ssm" ID="FAEEA1DAF0567E468A39DDD65A059CB7" Ref="CAF42740EE28457DA1088BDDF82519EE" Title="Pharmaceuticals: Handheld Sales" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/CC8A90C0D1D34a61B9AC817C96FFE547.ssm" ID="ADF880DDFFD72040AC9DB3C550AEB964" Ref="CC8A90C0D1D34a61B9AC817C96FFE547" Title="Pharmaceuticals: Key Account Management (Direct Sales to Hospitals)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/55271B0B02374EF08A2C41125F90758B.ssm" ID="836D44DBED2B49CC9A269635DC6B8B33" Ref="55271B0B02374EF08A2C41125F90758B" Title="Pharmaceuticals: Enterprise Laboratory Information Management Systems" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/B3BEE4C3D5AF4F2B9E3DE2A8C1B4674C.ssm" ID="8261974558A74A709317BB99010B323A" Ref="B3BEE4C3D5AF4F2B9E3DE2A8C1B4674C" Title="Pharmaceuticals: Clinical Trial Supply Management" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/24AC5F0B85744810A4CDDAD70C8B72CD.ssm" ID="E2A9E0EEB8F945938CBF31FFD4604DF9" Ref="24AC5F0B85744810A4CDDAD70C8B72CD" Title="Pharmaceuticals: Manufacturing Execution Systems" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/A162E606C159454CBAFA4BB280DBE446.ssm" ID="25B3E30E57A44E489FD0EA42DE6D597B" Ref="A162E606C159454CBAFA4BB280DBE446" Title="Pharmaceuticals: R&amp;D Administration" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">SAP for Pharmaceuticals
delivers an integrated e-business solution that&apos;s backed by over 30
years of SAP&apos;s proven commitment to the industry. And thanks to the
SAP Business Maps, you can understand the benefits and value these
processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
      <folder ID="1FF774A7D8A2486E82597F8DD5299E4C" solutionSegmentType="industry-segment">
       <title>Life Sciences</title>
       <referencemap File="SAP%20Business%20Maps/7B05A0D372BC4A98BEDEE669019C222B.ssm" ID="2F5480CEEE3C8B42B08C509DC0842723" Ref="7B05A0D372BC4A98BEDEE669019C222B" Title="Life Sciences" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
     </folder>
     <folder ID="F5AE392781A542FABEC2728D9B2E4E56" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Mill Products">
      <title>Mill Products</title>
      <referencemap File="SAP%20Business%20Maps/222EA4A03BBB6844917CCB95D3031534.ssm" ID="ADFE311E73584F0780FC42EB68BCA58A" Ref="222EA4A03BBB6844917CCB95D3031534" Title="Mill Products" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      <folder ID="191163740CC8472694F5221C4F5325BA" solutionSegmentType="industry-segment">
       <title>Mill Products: Building Materials</title>
       <referencemap File="SAP%20Business%20Maps/726ED4182033445DBA53762DC8DDA56B.ssm" ID="A48096001A7A45EB9A8C6F042F63FDDC" Ref="726ED4182033445DBA53762DC8DDA56B" Title="Mill Products - Building Materials" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="C5DA4D8504BA48B78CDC465B183EB854" solutionSegmentType="industry-segment">
       <title>Mill Products: Forest and Paper</title>
       <referencemap File="SAP%20Business%20Maps/2D553E4B38F34F71987C5466AF760ADE.ssm" ID="58D36DDF9F9A44AD98E274DE5368FA6A" Ref="2D553E4B38F34F71987C5466AF760ADE" Title="Mill Products - Forest and Paper" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="DAC719BA103741148DD59507D6AF3EEE" solutionSegmentType="industry-segment">
       <title>Mill Products: Fabricated Metal Products</title>
       <referencemap File="SAP%20Business%20Maps/AF20C6648EA84F9CA455A060469D77B5.ssm" ID="3CF5C51D7E984B31A997BFB26878B5B6" Ref="AF20C6648EA84F9CA455A060469D77B5" Title="Mill Products - Fabricated Metal Products" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="F03A38A633DC43E3B0757EE4BAD9627F" solutionSegmentType="industry-segment">
       <title>Mill Products: Primary Metals</title>
       <referencemap File="SAP%20Business%20Maps/7E23988ADD7C4B928902D9FB9C0DF3CC.ssm" ID="FC72876CFB4943AA8E20CF0DF92636C2" Ref="7E23988ADD7C4B928902D9FB9C0DF3CC" Title="Mill Products - Primary Metals" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <referencemap File="SAP%20Business%20Maps/418E6B79CD1811D4A7490060086EABD6.ssm" ID="EB0B72903FE983429031F0467C054FB9" Ref="418E6B79CD1811D4A7490060086EABD6" Title="Mill Products: Internet Sales for Configurable Material (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/418E6B7FCD1811D4A7490060086EABD6.ssm" ID="2E7C88A8F24E944687624645200E3716" Ref="418E6B7FCD1811D4A7490060086EABD6" Title="Mill Products: Sales of Excess Inventory (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/9C5C05C0181540F3A7A643DA9814E056.ssm" ID="3EA7EF0187E24583B06DB2E331590A81" Ref="9C5C05C0181540F3A7A643DA9814E056" Title="Mill Products: Online Sales of Configurable Products (Collaborative)" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/15EC99FB8A624E99836CE7AD4961A20D.ssm" ID="6684A951E3424C90B80889079E0C88A2" Ref="15EC99FB8A624E99836CE7AD4961A20D" Title="Mill Products: Customer Visit and Order Entry" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/0D41769E9C3D4E86A22606BEAA23FBA3.ssm" ID="E5D2CD17350E45268D55A6ECF0E52B68" Ref="0D41769E9C3D4E86A22606BEAA23FBA3" Title="Mill Products: Collaborative Sales Process" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">From textiles to
building materials, SAP for Mill Products delivers the integration
and information to maintain the competitive advantage in a very
challenging industry. And thanks to the SAP Business Maps, you can
understand the benefits and value these processes and solutions
deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
     </folder>
     <folder ID="4C16CDE40D7C4D4EA10A0632DA6D34F6" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Mining">
      <title>Mining</title>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">SAP for Mining delivers
an integrated, enterprisewide business system that integrates your
entire information, procurement, production, and delivery process
chain and helps you provide high-quality services. And thanks to
the SAP Business Maps, you can understand the benefits and value
these processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
      <referencemap File="SAP%20Business%20Maps/0758D20461F111D397AA0000E83B54CE.ssm" ID="1339FD15C3185143AD884C11E512C862" Ref="0758D20461F111D397AA0000E83B54CE" Title="Mining" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
     </folder>
     <folder ID="52BBC1FA4ED944D198E6E2F4CF79025C" solutionSegmentType="industry" subtitle="Industry-Specific SAP  Business Maps -- Oil &amp; Gas">
      <title>Oil &amp; Gas</title>
      <referencemap File="SAP%20Business%20Maps/0B4D287BF58547CF9029AB36FF109AF4.ssm" ID="D0A6E33D4339D55AE10000000A114AB6" Ref="0B4D287BF58547CF9029AB36FF109AF4" Title="Oil &amp; Gas: Procurement from a Vendor" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/69F08CE840F311D397980000E83B54CE.ssm" ID="218246F7F3165F4680571173AAA35EAB" Ref="69F08CE840F311D397980000E83B54CE" Title="Oil &amp; Gas" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/D7C9BB11DA684BC086A5647BFA302235.ssm" ID="D9A6E33D4339D55AE10000000A114AB6" Ref="D7C9BB11DA684BC086A5647BFA302235" Title="Oil &amp; Gas: JVA Creating Integrated Master Data" icon="cbs.gif" visible="true"/>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">SAP for Oil &amp; Gas
delivers critical information to help you work with the challenges
of unpredictable market forces. And thanks to the SAP Business
Maps, you can understand the benefits and value these processes and
solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
     </folder>
     <content>
      <P xmlns="http://www.w3.org/TR/REC-html40">SAP understands that the only industry that matters to you is your industry. That&apos;s why there&apos;s no such thing as a generic industry solution from SAP. Our solution sets are based on an in-depth knowledge of the processes that drive your business. So you can make better, more informed strategic decisions in the areas most important to you -- whether you want to gain greater visibility across your enterprise, get closer to your customers, or reduce inefficiencies.</P>
     </content>
    </folder>
    <folder ID="D83809BD950A46EBA5395207F68331EB" solutionSegmentType="industry-sector">
     <title>Service Industries</title>
     <folder ID="BB60764B7CDD40849DEDE75EA2D1F6EF" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Media">
      <title>Media</title>
      <folder ID="4229C411557F4DA6A64893001E83EDEF" solutionSegmentType="industry-segment">
       <title>Media: Broadcasting</title>
       <referencemap File="SAP%20Business%20Maps/DF955D2A4D294AF6BB6E724B92A02018.ssm" ID="E75CD158A9F4472F8616092E0F7BAB3B" Ref="DF955D2A4D294AF6BB6E724B92A02018" Title="Media - Broadcasting" elementname="solutionmap" icon="solutionmap.gif" noAutoNavigate="false" visible="true"/>
      </folder>
      <folder ID="7CCB23DA37014DF1BA4FA124BB2E0653" solutionSegmentType="industry-segment">
       <title>Media: Entertainment</title>
       <referencemap File="SAP%20Business%20Maps/65B1D46AAA474067B83D785300813CC9.ssm" ID="5F1D2E7027FC4D3BA82058839D43C265" Ref="65B1D46AAA474067B83D785300813CC9" Title="Media - Entertainment" elementname="solutionmap" icon="solutionmap.gif" noAutoNavigate="false" visible="true"/>
      </folder>
      <folder ID="C25F29066DBE488D821DE5D6BC7A6074" solutionSegmentType="industry-segment">
       <title>Media: Newspapers &amp; Magazines</title>
       <referencemap File="SAP%20Business%20Maps/1876AD3ECBAB4CEA8E2EE565753C1688.ssm" ID="E115CB92CB6D425C94C6B5E1716B5FC8" Ref="1876AD3ECBAB4CEA8E2EE565753C1688" Title="Media - Newspaper &amp; Magazines Publishers" elementname="solutionmap" icon="solutionmap.gif" noAutoNavigate="false" visible="true"/>
      </folder>
      <folder ID="35CF3CBA409F43F08FD348BD8F001B4E" solutionSegmentType="industry-segment">
       <title>Media: Premium Content Publishers</title>
       <referencemap File="SAP%20Business%20Maps/E536E89650E34E9CBE0ECD6235828DAA.ssm" ID="108D92C65B7E4D17A8A07F2416010933" Ref="E536E89650E34E9CBE0ECD6235828DAA" Title="Media - Premium Content Publishers" elementname="solutionmap" icon="solutionmap.gif" noAutoNavigate="false" visible="true"/>
      </folder>
      <referencemap File="SAP%20Business%20Maps/075338A769EC4B338315C95461C4A3C8.ssm" ID="4CF02EAFCAD84E63AE643E97E2457415" Ref="075338A769EC4B338315C95461C4A3C8" Title="Media: License Acquisition" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/B89C8EB3A47C45E3985EF0936CE09EA7.ssm" ID="52FF6ACDEBC44503870189FD31D69958" Ref="B89C8EB3A47C45E3985EF0936CE09EA7" Title="Media: License Sales" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/C6A2861953464ADF819A76DED7E2A9D1.ssm" ID="5C185A26D74845BDA0A42ABF182C04A5" Ref="C6A2861953464ADF819A76DED7E2A9D1" Title="Media: Sales of Media Products (e.g. Books) to Retailers (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/6DD13965480F4A119F61BF065C7EEA03.ssm" ID="363BCDE1BA3D42649B8710986D2C4229" Ref="6DD13965480F4A119F61BF065C7EEA03" Title="Media: Contracts in Advertising Management" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/15DA6983C94F438D95037A2CE6064249.ssm" ID="F694CC0F28D34FAEA5F4D482659DD050" Ref="15DA6983C94F438D95037A2CE6064249" Title="Media: Display Advertisement Sales" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/E1CC9D0CDE1648A2A90A2B92707CB3AE.ssm" ID="6CD4C8EAC8B84E9D8055023D882AABA6" Ref="E1CC9D0CDE1648A2A90A2B92707CB3AE" Title="Media: Subscription Sales" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/E1061F5FECE04262B9BFE8583CAB4854.ssm" ID="692468C4821C47FE9E0A3D6F5B220D7C" Ref="E1061F5FECE04262B9BFE8583CAB4854" Title="Media: Renewal Subscription Sales" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/E596A038B5204450A33AC4A765F0792F.ssm" ID="1A27ACE512014D2095BE18F25B96C168" Ref="E596A038B5204450A33AC4A765F0792F" Title="Media: Change Subscription Order Data (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/6A6D4CA452F846419A85BD44A4F82C9B.ssm" ID="98221A3851684C1B86CD1EE57E956E62" Ref="6A6D4CA452F846419A85BD44A4F82C9B" Title="Media: Subscription Complaint Management (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/3F676E611E3D4BDB9CF37AA3AFBF6CC8.ssm" ID="2EA6556F16A04FAC8FF10997264AF472" Ref="3F676E611E3D4BDB9CF37AA3AFBF6CC8" Title="Media: Sales of Newspapers and Magazines to Retailers (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/FEA37D83189249D2B78B7028E466DEDE.ssm" ID="2CDD0351B1EE4C518D1D3E753A6B0087" Ref="FEA37D83189249D2B78B7028E466DEDE" Title="Media: Subscription Sales &amp; Service over the Internet (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/603FC4B8F2F64844A93DD2535EF0BAB2.ssm" ID="5DAB1DF7FF3D4D4389B444CA0C9F75E0" Ref="603FC4B8F2F64844A93DD2535EF0BAB2" Title="Media: Telesales for Advertisements" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/A83DD28390054C0F8789C7525E88373D.ssm" ID="9B1472D8136E49CEB9B50F51F62E990A" Ref="A83DD28390054C0F8789C7525E88373D" Title="Media: Telesales for Subscriptions" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/3368D2221AE744E49D35676B50A36510.ssm" ID="83B983F9870F44CEA9099917C37FF878" Ref="3368D2221AE744E49D35676B50A36510" Title="Media: Campaign Management (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/98C108C3CBC9436FA2017838CC815EBA.ssm" ID="B394FFD3FAB8441CA7D615D501FA5454" Ref="98C108C3CBC9436FA2017838CC815EBA" Title="Media: Lead and Opportunity Qualification for Advertising Management in the Interaction Center" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/D77FA9C1B2AF488499DE272113D50B21.ssm" ID="0F5CD2246E054FBB9C7C639794BF18DE" Ref="D77FA9C1B2AF488499DE272113D50B21" Title="Media: Wholesale of Media Products (e.g. books) to POS" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/A050E673AAA24F91AF03862DC7FF4712.ssm" ID="605D3B4350E347E9A76A307A72C9EC09" Ref="A050E673AAA24F91AF03862DC7FF4712" Title="Media: Wholesale of Newspapers and Magazines to POS" icon="cbs.gif" visible="true"/>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">SAP for Media can
enhance every area of your company&apos;s performance including customer
relationship management, advertising, sales, product lifecycle
management; and intellectual properties management. And thanks to
the SAP Business Maps, you can understand the benefits and value
these processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
     </folder>
     <folder ID="F781747D063448A6975E37C9D34144BA" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Professional Services">
      <title>Professional Services</title>
      <referencemap File="SAP%20Business%20Maps/9D57EE6E1886462EB09ED24011FC1E63.ssm" ID="9004359BBFC14443B07297609B824B0F" Ref="9D57EE6E1886462EB09ED24011FC1E63" Title="Professional Services: Opportunity Management" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/438BD845A9D64663B11613E3137411F4.ssm" ID="445CD47839A34820A5BB9B0552C9EA89" Ref="438BD845A9D64663B11613E3137411F4" Title="Professional Services: From Lead to Cash" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/06F1CD105FDF11D5BC8200105A55DC04.ssm" ID="427C8CC68BA3432F88A75B77538F495B" Ref="06F1CD105FDF11D5BC8200105A55DC04" Title="Professional Services: Engagement Management" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/115FD3481A564E8DB0B4364F3BF538AC.ssm" ID="D7681719DAE142AAA4836D0F5F67CA22" Ref="115FD3481A564E8DB0B4364F3BF538AC" Title="Professional Services: Project Resource Planning" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/724F98AED09C4C7CB547ECC2D531B55E.ssm" ID="6FF3F2DEF6EB486DB29600F187D0A797" Ref="724F98AED09C4C7CB547ECC2D531B55E" Title="IT Service Providers: Closed Loop Service Process (Call Center)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/034E35B3D8A44E32A3AF1BEF462C33A8.ssm" ID="F5DC439B34984F28A1E364F280763162" Ref="034E35B3D8A44E32A3AF1BEF462C33A8" Title="IT Service Providers: Closed Loop Service Process (Internet Customer Self-Service)" icon="cbs.gif" visible="true"/>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">From first customer
contact and quotation to task management, billing, and performance
analysis, SAP for Professional Services helps you control your
business process and increase the quality of your service. And
thanks to the SAP Business Maps, you can understand the benefits
and value these processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
      <folder ID="A65F942CC94B4BA585E618D3311328E5" solutionSegmentType="industry-segment">
       <title>Professional Services</title>
       <referencemap File="SAP%20Business%20Maps/7BEBEDBBF09F11D6BD0100105A55DC04.ssm" ID="8C1A8AF2CCA64231B0ACCE63DF56B1DC" Ref="7BEBEDBBF09F11D6BD0100105A55DC04" Title="Professional Services" elementname="solutionmap" icon="solutionmap.gif" noAutoNavigate="false" visible="true"/>
      </folder>
      <folder ID="37D10B2600404DAF940EADDF37784C74" solutionSegmentType="industry-segment">
       <title>Commercial Real Estate</title>
       <referencemap File="SAP%20Business%20Maps/1DF932A117CC440F97FD17DC0C2C2232.ssm" ID="624FA57BB295B64BA4139BAFA8067321" Ref="1DF932A117CC440F97FD17DC0C2C2232" Title="Commercial Real Estate" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" noAutoNavigate="false" visible="true"/>
      </folder>
     </folder>
     <folder ID="78BA8DB330B14B82965E47A4C28B0A59" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Telecommunications">
      <title>Telecommunications</title>
      <referencemap File="SAP%20Business%20Maps/296227DA0B43224E81D4D3F467ED8FED.ssm" ID="C13F68A984334013B844DDBC30F31893" Ref="296227DA0B43224E81D4D3F467ED8FED" Title="Telecommunications" elementname="solutionmap" icon="solutionmap.gif" noAutoNavigate="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/605D7590E33442699C2B83B0042D9823.ssm" ID="999C9BBBE4E84D9CAF11CF2556CB0EF0" Ref="605D7590E33442699C2B83B0042D9823" Title="Telecommunications: Biller Direct - Assign Credits" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/5D4E2486FC33416C9F4AAA852FB5A99E.ssm" ID="B9FA51AA202B47E4B685F5A0EE7B16AA" Ref="5D4E2486FC33416C9F4AAA852FB5A99E" Title="Telecommunications: Customer Receivables Management" icon="cbs.gif" loaded="True" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/4068E9A47D0449E693016941D2BC6AA8.ssm" ID="1FFE8918E49A4B4E9F5D41C9CDF394F8" Ref="4068E9A47D0449E693016941D2BC6AA8" Title="Telecommunications: Biller Direct - Send and Settle Invoice" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/311F5EE8023243DDB527FC8582A16AB1.ssm" ID="510F75DAAAEA48119C57FE7DE7BB18F1" Ref="311F5EE8023243DDB527FC8582A16AB1" Title="Telecommunications: Integrated Collections Scenario" icon="cbs.gif" visible="true"/>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">SAP
for Telecommunications is an end-to-end solution that integrates
your entire business on a coherent platform, streamlines your
existing operations and introduces efficient, future-proof
e-business functionality. And thanks to the SAP Business Maps, you
can understand the benefits and value these processes and solutions
deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
      </content>
     </folder>
     <folder ID="038F6B910E694218A03916647EF49E3B" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Utilities">
      <title>Utilities</title>
      <folder ID="5321C7EF7BE549D68909FC8CC3339432" solutionSegmentType="industry-segment">
       <title>Utilities: Generation</title>
       <referencemap File="SAP%20Business%20Maps/3FC09BF47D824EDD9AA29216F8D64A1E.ssm" ID="DE07127275A06AF196F90019BBCF59A6" Ref="3FC09BF47D824EDD9AA29216F8D64A1E" Title="Utilities - Generation" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">SAP for Utilities gives
you the capability to handle the challenges of deregulation while
you reap the benefits of the Internet. And thanks to the SAP
Business Maps, you can understand the benefits and value these
processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
      <folder ID="3E018DCD2DF6469C844FB500546C0B72" solutionSegmentType="industry-segment">
       <title>Utilities: Distributor in Liberalized Energy Markets</title>
       <referencemap File="SAP%20Business%20Maps/94DC93FB4E314F148D64AF1149C15A48.ssm" ID="DE07128530026BF196F90019BBCF59A6" Ref="94DC93FB4E314F148D64AF1149C15A48" Title="Distributor in Liberalized Energy Markets" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="C6FC306271A84582B62A7966988C4045" solutionSegmentType="industry-segment">
       <title>Utilities: Retailer in Liberalized Energy Markets</title>
       <referencemap File="SAP%20Business%20Maps/E2E35A2345854E38BAC96EE545903B5C.ssm" ID="DE07128530026DF196F90019BBCF59A6" Ref="E2E35A2345854E38BAC96EE545903B5C" Title="Retailer in Liberalized Energy Markets" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="8A7811FE59314808850D5941E8129802" solutionSegmentType="industry-segment">
       <title>Utilities: Integrated Utility in Regulated Energy Markets</title>
       <referencemap File="SAP%20Business%20Maps/5E84A28013D64E71BE6079DA91A845E5.ssm" ID="DE07128530026CF196F90019BBCF59A6" Ref="5E84A28013D64E71BE6079DA91A845E5" Title="Integrated Utility in Regulated Energy Markets" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="4122A76DA69E49938A47E6BA65E91F38">
       <title>Utilities: Transport System Operator</title>
       <referencemap File="SAP%20Business%20Maps/872ED91ABD56487A97E7113D22A32C41.ssm" ID="F787D2BDF9F74498A11D3218B28352E8" Ref="872ED91ABD56487A97E7113D22A32C41" Title="Utilities - Transport System Operator" elementname="solutionmap" icon="solutionmap.gif" visible="true"/>
      </folder>
      <folder ID="FEDFBBCB5F064C8C84B1808213571F26">
       <title>Utilities: Shipper</title>
       <referencemap File="SAP%20Business%20Maps/90F2F85E653E4D8E971EB0E019DBE87D.ssm" ID="A7E0C85B79A243EFA9A20ABAADC60D03" Ref="90F2F85E653E4D8E971EB0E019DBE87D" Title="Utilities - Shipper" elementname="solutionmap" icon="solutionmap.gif" visible="true"/>
      </folder>
      <folder ID="B7272FBEA6D648C08D8858F56360BD8A" solutionSegmentType="industry-segment">
       <title>Waste &amp; Recycling</title>
       <referencemap File="SAP%20Business%20Maps/91DFC99232224CA7BBAD3150FDD32E86.ssm" ID="60042D5D1EFA49C4BE1BB8191178328D" Ref="91DFC99232224CA7BBAD3150FDD32E86" Title="Waste and Recycling" elementname="solutionmap" icon="solutionmap.gif" noAutoNavigate="false" visible="true"/>
      </folder>
     </folder>
     <folder ID="405CEA2AE5494CCC8367B3288D3960DF" solutionSegmentType="industry">
      <title>Waste and Recycling</title>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">The increased
open-market climate of the waste industry and the resulting
increased competition has lead to a demand for competent,
integrated, and industry-specific software solutions that can
combine the business, system, and personnel-related requirements of
a company.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40">For a large number of
both municipal and private waste companies, applying this kind of
integrated software solution for processing business transactions
has become an absolute necessity for increasing productivity. As a
result, choosing the right partners has become a central strategic
task. And thanks to the SAP Business Maps, you can understand the
benefits and value these processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry Solution Maps help you address the business
challenges you and your business face day-to-day and focus on key
industry segment scenarios. Oriented along a generic industry value
chain, the scenario-oriented Maps document and illustrate the
end-to-end business processes (business scenarios) of a typical
enterprise in a certain industry, showing the relationship of the
enterprise with suppliers and partners, customers and channels
(&quot;extended enterprise&quot;).</p>
      </content>
      <referencemap File="SAP%20Business%20Maps/91DFC99232224CA7BBAD3150FDD32E86.ssm" ID="C2E73F044B1144A8B50D13B96AD03F79" Ref="91DFC99232224CA7BBAD3150FDD32E86" Title="Waste and Recycling" icon="solutionmap.gif" noAutoNavigate="false" visible="true"/>
     </folder>
     <content>
      <P xmlns="http://www.w3.org/TR/REC-html40">SAP understands that the only industry that matters to you is your industry. That&apos;s why there&apos;s no such thing as a generic industry solution from SAP. Our solution sets are based on an in-depth knowledge of the processes that drive your business. So you can make better, more informed strategic decisions in the areas most important to you -- whether you want to gain greater visibility across your enterprise, get closer to your customers, or reduce inefficiencies.</P>
     </content>
     <folder ID="3A6678C6F0DD47C6BE293208CF49B1EF" solutionSegmentType="industry">
      <title>Travel and Logistics Services</title>
      <folder ID="D28150C2F5684E7789150451B57EF186" solutionSegmentType="industry-segment">
       <title>Airlines</title>
       <referencemap File="SAP%20Business%20Maps/B2B7070A51644FBBB6BDE8A686E4D630.ssm" ID="0A39A0666C8F40E1804196CF60D8D3A2" Ref="B2B7070A51644FBBB6BDE8A686E4D630" Title="Airlines" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="29281D0D90DD442E80D470D862926FA1" solutionSegmentType="industry-segment">
       <title>Logistics Service Providers</title>
       <content>
        <p xmlns="http://www.w3.org/TR/REC-html40">If you&apos;re running
outsourced logistics, you&apos;re feeling the pressure -- of
globalization, of more and increasingly sophisticated customer
demands, of the business need to expand your service portfolio
beyond transportation. With SAP for Logistics Service Providers,
you can address these new business requirements while keeping costs
under control. And thanks to the SAP Business Maps, you can
understand the benefits and value these processes and solutions
deliver.</p>
        <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
        <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
       </content>
       <referencemap File="SAP%20Business%20Maps/A83F1F85470544ED8946A49A0CDA85BB.ssm" ID="FA227D8898EA4CCD8FD90B0B5383FDE2" Ref="A83F1F85470544ED8946A49A0CDA85BB" Title="Logistics Service Providers - X-Party Logistics" icon="solutionmap.gif" noAutoNavigate="false" visible="true"/>
      </folder>
      <folder ID="717FF51E8164447BA6B4216A67914D1F" solutionSegmentType="industry-segment">
       <title>Postal Services</title>
       <short-description>
        <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       </short-description>
       <content>
        <p xmlns="http://www.w3.org/TR/REC-html40">Today, change defines
the business landscape for postal services. With privatization and
deregulation come competitive pressures -- and the need to reduce
cost of service, improve service margins, and increase efficiency,
reliability, and service levels.</p>
        <p xmlns="http://www.w3.org/TR/REC-html40">Building on 30 years of
experience working with postal organizations, SAP provides
leading-edge solutions to meet these needs. Our SAP for Postal
Services solutions incorporate best practices and emerging global
standards -- and are tailored to address your requirements for mail
handling, parcels and logistics, retail, banking, and e-services.
And thanks to the SAP Business Maps, you can understand the
benefits and value these processes and solutions deliver.</p>
        <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
        <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
       </content>
       <referencemap File="SAP%20Business%20Maps/A0D8A723BB6A44F0B0D8C2A31E5AB5C8.ssm" ID="4F59F6B652E34BF2BE8ED22E8B7FE01D" Ref="A0D8A723BB6A44F0B0D8C2A31E5AB5C8" Title="Postal Services" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="F097E2AA126D4BA88A4170D80ECFC022" solutionSegmentType="industry-segment">
       <title>Railways</title>
       <referencemap File="SAP%20Business%20Maps/22B92FC0599D4CE0A2E50702FD0029C1.ssm" ID="0670BCA2720A4045B5024CE242FC00B8" Ref="22B92FC0599D4CE0A2E50702FD0029C1" Title="Railways Industries" icon="solutionmap.gif" noAutoNavigate="false" visible="true"/>
       <content>
        <p xmlns="http://www.w3.org/TR/REC-html40">SAP for Railways is an
industry-specific set of integrated solutions that support business
processes in rail freight, passenger transportation, and
infrastructure investment. SAP offers the most comprehensive set of
solutions for the management of the railway enterprise, enabling
key business activities such as client management, supplier
relationship management, human capital management, and integrated
facility management. With SAP for Railways, companies can enhance
their existing services, develop new services, more effectively
manage resources and assets, and create value for all stakeholders.
And thanks to the SAP Business Maps, you can understand the
benefits and value these processes and solutions deliver.</p>
        <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
        <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
       </content>
      </folder>
     </folder>
    </folder>
    <folder ID="1F437B0163FA4FDCA63ED33DD04EE5E4" solutionSegmentType="industry-sector">
     <title>Financial Services</title>
     <folder ID="89B69312D3C246CEB122A6DE694DF871" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Financial Services">
      <title>Banking</title>
      <referencemap File="SAP%20Business%20Maps/C3218C6D4F0211D3979D0000E83B54CE.ssm" ID="84F0ACC9373F874F8AE130BB65A9BE0B" Ref="C3218C6D4F0211D3979D0000E83B54CE" Title="Banking" contentElementType="" icon="solutionmap.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/E81A2050203511D4A68C0000E82DE11C.ssm" ID="72DC249610664D488F532B1C774FE949" Ref="E81A2050203511D4A68C0000E82DE11C" Title="Banking: Online Brokerage (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/E8458D9863974D4F83B22A1696545415.ssm" ID="1397814BA9174661B731E7B5D7801A8F" Ref="E8458D9863974D4F83B22A1696545415" Title="Banking: Targeted Product Launch in Banks" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/23527B9F5E9B4884BDD70038EF6DB5A9.ssm" ID="BA9C7D150C264273B3669910BB3F4D9A" Ref="23527B9F5E9B4884BDD70038EF6DB5A9" Title="Banking: Effective Sales &amp; Services Around the Customer&apos;s Portfolio" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/EA269BEF97A44D1885035C5F3FB234CD.ssm" ID="79F41AFB40B44C79A04DD06DDA4A03AE" Ref="EA269BEF97A44D1885035C5F3FB234CD" Title="Banking: Account Lifecycle" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/09DFBB42FA9947268CD8CBC0EFD9D76D.ssm" ID="E2A6E33D4339D55AE10000000A114AB6" Ref="09DFBB42FA9947268CD8CBC0EFD9D76D" Title="Banking: Funds Transfer Pricing" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/FBF70CFCA8E64DA487895EA51DB5C56E.ssm" ID="FDF01D54B5954A079FC471DC2B711332" Ref="FBF70CFCA8E64DA487895EA51DB5C56E" Title="Banking: Legal Consolidation" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/9275CC9F163641D4A4B6BD4DDA0D6675.ssm" ID="E8A7FD4B12824E468542A03CD8AC59B9" Ref="9275CC9F163641D4A4B6BD4DDA0D6675" Title="Banking: Successful Event Planning in Banks" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/63E7FA9682984E3398D12F4E5168397A.ssm" ID="B6A8EB228D384AC1A1DCDCE345E3A469" Ref="63E7FA9682984E3398D12F4E5168397A" Title="Banking: Balanced Scorecard - Strategy-Focused Management" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/076732A71155402987E50D9A242F16D6.ssm" ID="8847CCAA7D644C47B5E3449B29E895BF" Ref="076732A71155402987E50D9A242F16D6" Title="Banking: Mortgage Process" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">SAP for Banking gives
you a single view of your customer while you tap into
high-performance capabilities for strategic planning, financial
accounting, costing, and enterprise wide control. And thanks to the
SAP Business Maps, you can understand the benefits and value these
processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
     </folder>
     <folder ID="76EF45004E704EACA966BB3784010063" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Insurance">
      <title>Insurance</title>
      <referencemap File="SAP%20Business%20Maps/CAE4DAEDCEB3D411B1A60090270F6F87.ssm" ID="6D4B9243539E5D4A988A151A2F6BFBFB" Ref="CAE4DAEDCEB3D411B1A60090270F6F87" Title="Insurance" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/A8FF801344CF40F4B81A175A221461F8.ssm" ID="128239A5082C4ECBA11F7DAB92DE0255" Ref="A8FF801344CF40F4B81A175A221461F8" Title="Insurance: Loss Notification and Integrated Claims Processing" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/DA9118577AF848E08AAD1C69038F695A.ssm" ID="7BA7E33D4339D55AE10000000A114AB6" Ref="DA9118577AF848E08AAD1C69038F695A" Title="Insurance: Customer Transfers Premium" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/D4FF90ABC6444CA6A73E69D24CC20E50.ssm" ID="84A7E33D4339D55AE10000000A114AB6" Ref="D4FF90ABC6444CA6A73E69D24CC20E50" Title="Insurance: Sales Process Driven by Campaign" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/07AAEC2977D44E10B18B37AF4548E21B.ssm" ID="8DA7E33D4339D55AE10000000A114AB6" Ref="07AAEC2977D44E10B18B37AF4548E21B" Title="Insurance: Multi-Channel Marketing Campaign" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/640B3F6430E9447E893BFD536D3643C1.ssm" ID="AF86E3C7E9174F98950471CDFDF63DDF" Ref="640B3F6430E9447E893BFD536D3643C1" Title="Insurance: Claims Handling and Fulfillment" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/34E8BFC59BA24DD48C6EEAF9ED8ED6CE.ssm" ID="D3A09235B067466698563D8F2EF20477" Ref="34E8BFC59BA24DD48C6EEAF9ED8ED6CE" Title="Insurance: Sales Accounting Direct Debit and Credit" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/308B9477622F4512BDE1206DB97C1ECD.ssm" ID="CC96CA78FC244E59B87828B63A0009F2" Ref="308B9477622F4512BDE1206DB97C1ECD" Title="Insurance: Sales Accounting Direct Payer" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">From first customer
contact to policy and product management, SAP for Insurance can
improve your operations and deliver the information you need to
make critical business decisions. And thanks to the SAP Business
Maps, you can understand the benefits and value these processes and
solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
     </folder>
     <content>
      <P xmlns="http://www.w3.org/TR/REC-html40">SAP understands that the only industry that matters to you is your industry. That&apos;s why there&apos;s no such thing as a generic industry solution from SAP. Our solution sets are based on an in-depth knowledge of the processes that drive your business. So you can make better, more informed strategic decisions in the areas most important to you -- whether you want to gain greater visibility across your enterprise, get closer to your customers, or reduce inefficiencies.</P>
     </content>
    </folder>
    <short-description>
     <p xmlns="http://www.w3.org/TR/REC-html40">
      <strong>New Industry
Solution Maps Focus on End-to-End Business Processes</strong>
     </p>
    </short-description>
    <content>
     <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps have been redesigned to focus on your core
competencies and challenges and thereby help you visualize, plan,
and implement a coherent comprehensive solution for profitable
growth. Oriented along a generic industry value chain, they
illustrate the end-to-end business processes of a typical
enterprise within a certain industry, showing the relationship of
the enterprise with suppliers and partners, customers and
channels.</p>
     <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
     <p xmlns="http://www.w3.org/TR/REC-html40">View the SAP Industry
Solution Map for your industry segment:</p>
    </content>
    <folder ID="79DFAAECF6AA49788FB1D39E68A0217F">
     <title>Public Services</title>
     <folder ID="CE0012BF5D1142938A29731A6D2FCEFF" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Public Sector">
      <title>Public Sector</title>
      <referencemap File="SAP%20Business%20Maps/3E268F72F998D311BCA70800060DFE94.ssm" ID="948B64DEF4FE0A4ABB41B93D6EA58573" Ref="3E268F72F998D311BCA70800060DFE94" Title="Public Sector" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/EB427E5FE2F511D386D20000E81D646F.ssm" ID="6534B31C7A370247A211FE71B21D28A0" Ref="EB427E5FE2F511D386D20000E81D646F" Title='Public Sector: &quot;Call before you dig&quot; (Collaborative)' icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/EB427E76E2F511D386D20000E81D646F.ssm" ID="5678BD77BB772648B24C9868E126DBFD" Ref="EB427E76E2F511D386D20000E81D646F" Title="Public Sector: House Construction (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/6DB90132E2CE11D386D20000E81D646F.ssm" ID="236A5FE3B588FB42B5B6DA6F042AFCD5" Ref="6DB90132E2CE11D386D20000E81D646F" Title="Public Sector: Parking Sticker (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/DD2C5A4577E34241B860AF61E7B15602.ssm" ID="21A7E33D4339D55AE10000000A114AB6" Ref="DD2C5A4577E34241B860AF61E7B15602" Title="Public Sector: Budget Preparation" icon="cbs.gif" visible="true"/>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">SAP for Public Sector
uses the power of the Internet to provide exceptional public
service by electronically connecting public administrations with
citizens, suppliers, and other organizations. And thanks to the SAP
Business Maps, you can understand the benefits and value these
processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
      <folder ID="B388FDAF585B40719F7FA3667A694A2E" solutionSegmentType="industry-segment">
       <title>Public Security</title>
       <referencemap File="SAP%20Business%20Maps/F85FD1E574A049FAA46633C9C3D563C0.ssm" ID="498025AEAF8EFA4CABF2EEAEA1589A4C" Ref="F85FD1E574A049FAA46633C9C3D563C0" Title="Public Security" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
     </folder>
     <folder ID="D6DB73C2DED640CF8D2EAC620D0B0BF5" solutionSegmentType="industry">
      <title>Defense &amp; Security</title>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">Defense and security
organizations face new, asymmetric threats that cross international
boundaries. Operations are carried out in a multinational
environment in which real-time information is crucial. Now more
than ever, your entire organization, from foxhole to factory,
relies on no-fail data in the right hands.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40">With SAP for Defense
&amp; Security solutions, you get meaningful information -- when,
where, and how you need it. And thanks to the SAP Business Maps,
you can understand the benefits and value these processes and
solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
      <folder ID="6D45DB7946644E66A1F14058D71AB4E2" solutionSegmentType="industry-segment">
       <title>Defense</title>
       <referencemap File="SAP%20Business%20Maps/BC6F966E5FA5D411B1A60090270F6F87.ssm" ID="E5DD475264F2874F96290DA7CF0D3822" Ref="BC6F966E5FA5D411B1A60090270F6F87" Title="Defense" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="5AB6E02C89B14E66B37FF19FCB0855EA" solutionSegmentType="industry-segment">
       <title>Defense Logistics</title>
       <referencemap File="SAP%20Business%20Maps/0BC7AC1F373145D9AD7A0F518A1F0066.ssm" ID="7C69A3CC382D1C469AE05B9E9E82DD4D" Ref="0BC7AC1F373145D9AD7A0F518A1F0066" Title="Defense Logistics" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
     </folder>
     <folder ID="621CD773F40A4344BFB11E132270ABC3" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Healthcare">
      <title>Healthcare</title>
      <folder ID="388F228EEC6D430894FC03735E5039FC" solutionSegmentType="industry-segment">
       <title>Healthcare: Provider</title>
       <referencemap File="SAP%20Business%20Maps/A03997114DAED411B1A60090270F6F87.ssm" ID="3F4E9CA20774F644990806B72763A4D3" Ref="A03997114DAED411B1A60090270F6F87" Title="Healthcare - Healthcare Provider" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <referencemap File="SAP%20Business%20Maps/3C1B2BCAE46F11D3A7D20060086E8F06.ssm" ID="C1388F637D6E0945A55905BF64D5DE1B" Ref="3C1B2BCAE46F11D3A7D20060086E8F06" Title="Healthcare: Patient Appointment Reservation (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/3C1B2BD0E46F11D3A7D20060086E8F06.ssm" ID="4BB44B0F38CC31419DFCA7FE4AA85BEF" Ref="3C1B2BD0E46F11D3A7D20060086E8F06" Title="Healthcare: Patient Estimated Bill (Collaborative)" icon="cbs.gif" visible="true"/>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">SAP for Healthcare
integrates your healthcare processes and provides an end-to-end
solution for all administrative and clinical processes. And thanks
to the SAP Business Maps, you can understand the benefits and value
these processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
     </folder>
     <folder ID="13D431AF73054671A2452B2E7A49F59E" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Higher Education &amp; Research">
      <title>Higher Education &amp; Research</title>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">SAP for Higher Education
&amp; Research is helping colleges, universities, and research
institutions deliver exceptional services to students and
employees. It can help you streamline business processes so that
you can control the important bottom line. And thanks to the SAP
Business Maps, you can understand the benefits and value these
processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
      <folder ID="374DB19F1E634A14A948E79E6A443830" solutionSegmentType="industry-segment">
       <title>Higher Education</title>
       <referencemap File="SAP%20Business%20Maps/0EF2BB905B9DD311840C0004AC150E9A.ssm" ID="CC2E253383303446B984D9DB9FC3308B" Ref="0EF2BB905B9DD311840C0004AC150E9A" Title="Higher Education" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
      <folder ID="5E0EF49EE3054D2EA37DC27E1F57F598" solutionSegmentType="industry-segment">
       <title>Research</title>
       <referencemap File="SAP%20Business%20Maps/2E6FC2CE06B34C1C8243599504A4973A.ssm" ID="6980C9B068614D298A85024E99D2A492" Ref="2E6FC2CE06B34C1C8243599504A4973A" Title="Research" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
      </folder>
     </folder>
    </folder>
    <folder ID="BBFDBD71770E4413A8649F0DD94510EF">
     <title>Trading Industries</title>
     <folder ID="EC57871CDF6C41CD9032329AB5F1C029" solutionSegmentType="industry" subtitle="Industry-Specific SAP Business Maps -- Retail">
      <title>Retail</title>
      <referencemap File="SAP%20Business%20Maps/EE7C4DB0BF8444F89639294CA9ACE1F4.ssm" ID="B383CA3C0DE04407B165E3537F5F2AA9" Ref="EE7C4DB0BF8444F89639294CA9ACE1F4" Title="Retail" elementname="solutionmap" icon="solutionmap.gif" noAutoNavigate="false" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/66DC1F91FE3A11D387780000E81DE0CB.ssm" ID="BB2F32C6E23A024C95EA6C27C8CE1C69" Ref="66DC1F91FE3A11D387780000E81DE0CB" Title="Retail: Catalog Retailing (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/0C678BF9FC2311D387760000E81DE0CB.ssm" ID="8F9854951C403540A408D380E168CAB5" Ref="0C678BF9FC2311D387760000E81DE0CB" Title="CP/Retail: Category Management (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/09DA5941FB5511D387750000E81DE0CB.ssm" ID="76C9EFCC62A3954098464914BA636EE8" Ref="09DA5941FB5511D387750000E81DE0CB" Title="Retail: Collaborative Promotion Planning (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/3E403741FA4311D387740000E81DE0CB.ssm" ID="8EE9925D68DCF14582763A7B309CF43D" Ref="3E403741FA4311D387740000E81DE0CB" Title="Retail: TradingContract@Net (Collaborative)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/459B5C21A96411D3870B0000E820132C.ssm" ID="3ACB09E49103294C880C02D62AB92600" Ref="459B5C21A96411D3870B0000E820132C" Title="Vendor Managed Inventory (VMI)" icon="cbs.gif" visible="true"/>
      <referencemap File="SAP%20Business%20Maps/91039F49E53F11D3874B0000E820132C.ssm" ID="49004F087F93C74DA33BC77F7D78EA68" Ref="91039F49E53F11D3874B0000E820132C" Title="Collaborative Planning, Forecasting &amp; Replenishment" icon="cbs.gif" visible="true"/>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">Combining supply chain
logic with customer relationship management, SAP for Retail helps
you optimize strategic partnerships, access critical customer data,
and tap into the power of multiple sales channels. And thanks to
the SAP Business Maps, you can understand the benefits and value
these processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry
Solution Maps help you address the business challenges you and your
business face day-to-day and focus on key industry segment
scenarios. Oriented along a generic industry value chain, the
scenario-oriented Maps document and illustrate the end-to-end
business processes (business scenarios) of a typical enterprise in
a certain industry, showing the relationship of the enterprise with
suppliers and partners, customers and channels (&quot;extended
enterprise&quot;).</p>
      </content>
     </folder>
     <folder ID="A04F010BA19142B5A1FBA615C07FA075" solutionSegmentType="industry">
      <title>Wholesale Distribution</title>
      <content>
       <p xmlns="http://www.w3.org/TR/REC-html40">SAP for Wholesale
Distribution addresses the needs of both midsize and large
wholesale distribution businesses in a wide range of segments,
including food service and grocery, industrial, medical, and
healthcare. And thanks to the SAP Business Maps, you can understand
the benefits and value these processes and solutions deliver.</p>
       <p xmlns="http://www.w3.org/TR/REC-html40"> </p>
       <p xmlns="http://www.w3.org/TR/REC-html40">The SAP Industry Solution Maps help you address the business
challenges you and your business face day-to-day and focus on key
industry segment scenarios. Oriented along a generic industry value
chain, the scenario-oriented Maps document and illustrate the
end-to-end business processes (business scenarios) of a typical
enterprise in a certain industry, showing the relationship of the
enterprise with suppliers and partners, customers and channels
(&quot;extended enterprise&quot;).</p>
      </content>
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     </folder>
    </folder>
   </folder>
   <folder ID="99B4D4E97A624BE5987BC14633908B9B" subtitle="Solutions That Deliver Business Value">
    <title>Cross-Industry Business Maps</title>
    <folder ID="DEE27EBB1D564D8C800231FE6D54325D" subtitle="Cross-Industry SAP Business Maps -- Customer Relationship Management">
     <title>Customer Relationship Management</title>
     <folder ID="46504590299846629481E8E0FD1CE955">
      <title>Marketing</title>
     </folder>
     <folder ID="3515B8FE83284972B2C372F0EA5739C8">
      <title>Sales</title>
     </folder>
     <folder ID="84418B92F7B44629895E506E63C20669">
      <title>Service</title>
     </folder>
     <folder ID="52F2388C67AA4EB39D1DC9F44FFE34D8">
      <title>Interaction Center</title>
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     </folder>
     <folder ID="760298F96F1C4596B6A22E6518C702D8">
      <title>Web Channel</title>
      <referencemap File="SAP%20Business%20Maps/BDE55853F84A430FBA92714393B5457E.ssm" ID="C5F53852BF9F4D688BDBBECFB0EBD404" Ref="BDE55853F84A430FBA92714393B5457E" Title="Web Channel" contentElementType="" icon="solutionmap.gif" is-pool="false" visible="true"/>
     </folder>
     <folder ID="D6CAEF7EFAA14E309E40A4B79905B5A1">
      <title>Partner Channel Management</title>
      <referencemap File="SAP%20Business%20Maps/C7A05DDEC0DB43E9AD78CCD0DC4E00E2.ssm" ID="A13E4C71D295461AA8BAA0FF347210A5" Ref="C7A05DDEC0DB43E9AD78CCD0DC4E00E2" Title="Partner Channel Management" contentElementType="" icon="solutionmap.gif" is-pool="false" visible="true"/>
     </folder>
     <content>
      <P xmlns="http://www.w3.org/TR/REC-html40">SAP Customer Relationship Management can help you stay totally connected to your customer so you deliver the kinds of products and services that they truly need. It keeps the lines of communication open and helps create lasting and profitable relationships. And thanks to the SAP Business Maps, you can understand the benefits and value these processes and solutions deliver.</P>
     </content>
     <referencemap File="SAP%20Business%20Maps/67FC443718FC47A39FC90907E0B592CA.ssm" ID="75E01C2D61F24B0896777DD753429B16" Ref="67FC443718FC47A39FC90907E0B592CA" Title="SAP Customer Relationship Management" contentElementType="" icon="solutionmap.gif" is-pool="false" visible="true"/>
    </folder>
    <folder ID="C79D913A7E43449C9592E55B20A92973" subtitle="Cross-Industry SAP Business Maps -- Supply Chain Management">
     <title>Supply Chain Management</title>
     <referencemap File="SAP%20Business%20Maps/5F7358118AA6D511B1A80090270F6F87.ssm" ID="31ED88FEC94D1C408965310D2BB021FA" Ref="5F7358118AA6D511B1A80090270F6F87" Title="SAP Supply Chain Management" icon="solutionmap.gif" visible="true"/>
     <content>
      <P xmlns="http://www.w3.org/TR/REC-html40">SAP Supply Chain Management is a complete solution that covers supply chain networking, planning, coordination, and execution. And thanks to the SAP Business Maps, you can understand the benefits and value these processes and solutions deliver.</P>
     </content>
    </folder>
    <folder ID="8A19898737804792AB7DB083416991F1" subtitle="Cross-Industry SAP Business Maps -- Product Lifecycle Management">
     <title>Product Lifecycle Management</title>
     <referencemap File="SAP%20Business%20Maps/59FBA37E3E9B5A4B9C79BF19EB0485FE.ssm" ID="DE3A060BA6A3134795D9045CCE7E1AC3" Ref="59FBA37E3E9B5A4B9C79BF19EB0485FE" Title="SAP Product Lifecycle Management" icon="solutionmap.gif" visible="true"/>
     <content>
      <P xmlns="http://www.w3.org/TR/REC-html40">SAP Product Lifecycle Management gives you the tools and processes that enable collaborative engineering, customized product development, and project management among multiple business partners. And thanks to the SAP Business Maps, you can understand the benefits and value these processes and solutions deliver.</P>
     </content>
    </folder>
    <folder ID="E670DA60A2184FD99EC12CAB4C9D5150" subtitle="Cross-Industry SAP Business Maps -- Supplier Relationship Management">
     <title>Supplier Relationship Management</title>
     <referencemap File="SAP%20Business%20Maps/91A6C8EE3E694F2FA92118EC5A4C51A3.ssm" ID="01FFDCA210ED4FCA9165324F2223CE00" Ref="91A6C8EE3E694F2FA92118EC5A4C51A3" Title="SAP Supplier Relationship Management" icon="solutionmap.gif" visible="true"/>
     <content>
      <P xmlns="http://www.w3.org/TR/REC-html40">With SAP Supplier Relationship Management, you can evaluate, enable, and engage your suppliers more effectively. Your results are lower costs, increased profits, and a better-run business. And thanks to the SAP Business Maps, you can understand the benefits and value these processes and solutions deliver.</P>
     </content>
     <referencemap File="SAP%20Business%20Maps/733B9F6407314294B19EF71D443938C0.ssm" ID="6AD3F2C55FC24C099CA5AB1FD152243B" Ref="733B9F6407314294B19EF71D443938C0" Title="Strategic Sourcing - Contract Management" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
     <referencemap File="SAP%20Business%20Maps/5CF58D9F2C514BB48ABFF1AAF16D7107.ssm" ID="E7B68A6EF6824A2AB6940109573AB7AB" Ref="5CF58D9F2C514BB48ABFF1AAF16D7107" Title="Strategic Sourcing - Global Spend" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
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     <referencemap File="SAP%20Business%20Maps/5AAEB699273948A0917948CFAFB43AFB.ssm" ID="8CA8576C27244431B56206D1C906AFA3" Ref="5AAEB699273948A0917948CFAFB43AFB" Title="Operational Procurement - Service Procurement" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
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     <referencemap File="SAP%20Business%20Maps/69C6BA3C21444866807491B1EC89AE45.ssm" ID="3E83605A743A4EDD85D18C7A09911BCC" Ref="69C6BA3C21444866807491B1EC89AE45" Title="Strategic Sourcing with Live Auction" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
     <referencemap File="SAP%20Business%20Maps/8F152C1AE8F1426FA3B442F905815F54.ssm" ID="340C8EFDE43948C383D6BF9E658047E3" Ref="8F152C1AE8F1426FA3B442F905815F54" Title="Strategic Sourcing - Supplier Self-Registration" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
     <referencemap File="SAP%20Business%20Maps/1AD739A8E346469AAE362C8CFE7C84FA.ssm" ID="04131992F6234F79BFCCD01374C3AEAD" Ref="1AD739A8E346469AAE362C8CFE7C84FA" Title="Procurement Catalog" elementname="cbs" icon="cbs.gif" visible="true"/>
    </folder>
    <folder ID="0A3B961AC2E64CADA46181F484B183D5" subtitle="Cross-Industry SAP Business Maps -- Global Trade Services">
     <title>Global Trade Services</title>
     <referencemap File="SAP%20Business%20Maps/14B29C754C1642F6ADD27F17FC3BDA07.ssm" ID="D4DBD57C94F94778AE80F2D5924B38F6" Ref="14B29C754C1642F6ADD27F17FC3BDA07" Title="Global Trade Services: Export Control" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
     <referencemap File="SAP%20Business%20Maps/4C476613F9F94663B32AED5A28320D36.ssm" ID="47164702415640D985C4C878D27C6CFE" Ref="4C476613F9F94663B32AED5A28320D36" Title="Global Trade Services: Import Control" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
     <content>
      <P xmlns="http://www.w3.org/TR/REC-html40">SAP Global Trade Services is a solution for management of regulatory compliance for imports and exports - including embargo checking, license management and sanctioned party list screening. With SAP GTS companies can lower the cost, and reduce the risk, of doing business internationally. This solution helps companies standardize and streamline trade processes across their entire enterprise and business units. And it fosters use of shared data and shared collaboration knowledge, replacing high-maintenance manual processes. And thanks to the SAP Business Maps, you can understand the benefits and value SAP GTS delivers.</P>
     </content>
     <referencemap File="SAP%20Business%20Maps/B3C7A0E34CB3410EA2FD135EA988C8F6.ssm" ID="7EBAB3717D824CE9BC927C983A2DE049" Ref="B3C7A0E34CB3410EA2FD135EA988C8F6" Title="SAP BusinessObjects Global Trade Services" icon="solutionmap.gif" noAutoNavigate="false" visible="true"/>
     <referencemap File="SAP%20Business%20Maps/E65219B24B50492794FDAECC47BF7AF0.ssm" ID="175372BC2CD141A39A6E17A9B80A379E" Ref="E65219B24B50492794FDAECC47BF7AF0" Title="Global Trade Services: Sanctioned Party List Screening" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
    </folder>
    <folder ID="DB57B9DE525E4832B2F776908B158B32">
     <title>Small and Midsize Businesses</title>
     <content>
      <P xmlns="http://www.w3.org/TR/REC-html40">Small and midsize businesses have unique needs. They require a cost-effective solution that can be up and running quickly -- and that will continue to meet their needs as the business grows. And thanks to the SAP Business Maps, you can understand the benefits and value these processes and solutions deliver.</P>
     </content>
     <referencemap File="SAP%20Business%20Maps/53CD5C1DD7184D6CA032B612ADFDB8B0.ssm" ID="CB85C6C0507344F8B07B8270A3F10709" Ref="53CD5C1DD7184D6CA032B612ADFDB8B0" Title="SAP Business One 2007" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
     <referencemap File="SAP%20Business%20Maps/6C30A4C302644BFE9889084470772C92.ssm" ID="E1CFB19EDAF4994F886F0A0054B3E658" Ref="6C30A4C302644BFE9889084470772C92" Title="SAP Business One integration for SAP NetWeaver" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" noAutoNavigate="false" visible="true"/>
     <referencemap File="SAP%20Business%20Maps/EDE54CC134494483BC19F7AD3B24B443.ssm" ID="8FCAA534B7A04A4C8EC8AEC70B8C704C" Ref="EDE54CC134494483BC19F7AD3B24B443" Title="SAP Business One 8.8" elementname="solutionmap" icon="solutionmap.gif" visible="true"/>
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     <referencemap File="SAP%20Business%20Maps/834CE219779E4642948985CF040F02E8.ssm" ID="3A10F96B268F4E898CF35E1B015A3DA6" Ref="834CE219779E4642948985CF040F02E8" Title="Inter-Company with Material Flow to Subsidiary" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
     <referencemap File="SAP%20Business%20Maps/7960AAEEBAE049F6A9898BE81EAE29D0.ssm" ID="1D312B0A4EB84FAA8CE1A51EE64A7AA3" Ref="7960AAEEBAE049F6A9898BE81EAE29D0" Title="Legal Consolidation" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
     <referencemap File="SAP%20Business%20Maps/FD4939D6A2EE489FA6E914FDAAB2A0C8.ssm" ID="2519934EB8E24B118D7AF69F7875C5D9" Ref="FD4939D6A2EE489FA6E914FDAAB2A0C8" Title="Vendor-Managed Inventory/Central Planning for Replenishment" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
    </folder>
    <folder ID="78590453EC454B8986A933EBB7E84848">
     <title>Enterprise Resource Planning (ERP)</title>
     <content>
      <P xmlns="http://www.w3.org/TR/REC-html40">SAP ERP enables new levels of business process and technology integration -- and lays the foundation for incremental solution evolution. And thanks to the SAP Business Maps, you can understand the benefits and value these processes and solutions deliver.</P>
     </content>
     <referencemap File="SAP%20Business%20Maps/82087E7A8EB94E1F885C5A1F62C789FB.ssm" ID="D61BB1AA11B549C8A72FD2FB399211B6" Ref="82087E7A8EB94E1F885C5A1F62C789FB" Title="SAP ERP" contentElementType="" icon="solutionmap.gif" is-pool="false" visible="true"/>
    </folder>
    <folder ID="2CA9369DADFA4A0494450F2CD470B631" solutionSegmentType="industry">
     <title>Service and Asset Management</title>
     <referencemap File="SAP%20Business%20Maps/32C13E8009BB4598B2A499A6554E0E67.ssm" ID="A17180AA091D428F8B93D16C67714D82" Ref="32C13E8009BB4598B2A499A6554E0E67" Title="Enterprise Asset Management" contentElementType="" icon="cbs.gif" is-pool="false" visible="true"/>
     <referencemap File="SAP%20Business%20Maps/7491B658A6A74FFCA994D13B4101BAA1.ssm" ID="215FFE302C1E4DCD9CC23650F1C62902" Ref="7491B658A6A74FFCA994D13B4101BAA1" Title="SAP Service and Asset Management" contentElementType="" icon="solutionmap.gif" is-pool="false" visible="true"/>
    </folder>
    <content>
     <p xmlns="http://www.w3.org/TR/REC-html40">SAP solutions give you
real-time visibility across your entire enterprise, so you can
streamline your supply chain, bring products to market faster, get
more out of procurement, and eliminate duplication of effort. The
Cross-Industry Business Maps provide an overview of the
processes supported by SAP solutions and the business value which
they deliver.</p>
    </content>
    <folder ID="3EC106CB879C47F58E8C434EBC0B8CAA">
     <title>Manufacturing</title>
     <referencemap File="SAP%20Business%20Maps/A09E2A66E19F4BF18906223A34CD80F7.ssm" ID="A34FFF0476467342AFA10D970F94C716" Ref="A09E2A66E19F4BF18906223A34CD80F7" Title="SAP Manufacturing" contentElementType="" icon="solutionmap.gif" is-pool="false" noAutoNavigate="false" visible="true"/>
    </folder>
    <folder ID="EFFB48F3A84645E79F42CA5F625D7DDA">
     <title>SAP solutions for RFID</title>
     <referencemap File="SAP%20Business%20Maps/D313090E2BE945DCAAD6F4C0A431B161.ssm" ID="46128C331968BA4EAC35547B241C9A64" Ref="D313090E2BE945DCAAD6F4C0A431B161" Title="SAP Real World Awareness, Auto-ID (RFID) and Event management" contentElementType="" icon="solutionmap.gif" is-pool="false" noAutoNavigate="false" visible="true"/>
    </folder>
   </folder>
   <folder ID="0930197B839940E0B2A8485610184344" subtitle="Optimizing Your Business Strategy">
    <title>SAP NetWeaver</title>
    <content>
     <p xmlns="http://www.w3.org/TR/REC-html40">The Infrastructure and
Services Maps describe SAP&apos;s service and technology offering which
is key to optimizing your business strategy.</p>
    </content>
    <referencemap File="SAP%20Business%20Maps/2270EAD629814D05A7ECECECECC8D002.ssm" ID="DEFC42670684F4F1870E0019BBCF59A6" Ref="2270EAD629814D05A7ECECECECC8D002" Title="SAP Technology Portfolio Map - Edition 2010" contentElementType="" elementname="solutionmap" icon="solutionmap.gif" is-pool="false" visible="true"/>
   </folder>
   <content>
    <p xmlns="http://www.w3.org/TR/REC-html40">SAP Business Maps help
you focus on the core business processes that can increase your
company&apos;s ability to compete, strengthen your relationships with
partners, and help your company become closely oriented to the
markets and customers you serve.</p>
    <p xmlns="http://www.w3.org/TR/REC-html40">There are two kinds of
business maps, each providing a different perspective of the
processes that support a successful e-business.</p>
    <ul xmlns="http://www.w3.org/TR/REC-html40">
     <li>SAP Solution Maps provide a consistent, multi-level blueprint
showing processes for an organization within a particular industry
or cross-industry. The SAP Solution Maps also show how various
processes are covered, including the processes that SAP and its
partners support. This content is available for about 50 industry
segments and 10 cross-industry areas.</li>
     <li>SAP Business Scenario Maps provide a detailed view of
end-to-end processes. They define the activities, roles, system
interfaces, and even the business documents required for
collaboration.</li>
    </ul>
    <p xmlns="http://www.w3.org/TR/REC-html40">To view, customize, or
create your own maps, download the SAP Solution Composer. It&apos;s a
free, easy-to-use PC-based tool that lets you plan an
implementation project, including defining, documenting, and
communicating your business solution requirements.</p>
   </content>
  </folder>
 </response>
</soco-backend>

