All Articles on Human Interaction Management

Sending Outlook Appointments and Meeting Requests Directly from ABAP Applications Article(PDF 150 KB)

Sample code to demonstrate how to send Appointments or Meetings Requests to e.g. Microsoft Outlook directly from a Netweaver (6.20 or higher) based system. There are many possible ways to use this, one very logical and helpful use is to automatically send “vacation”/Leave of absence appointments back to a respective employee and his manager after vacation/leave request approval in SAP HCM.30 Jul 2009

6 Sure Signs You've Hampered Your Business Processes Article(PDF 365 KB)

BPM technology has evolved considerably. Imagine one common, intuitive platform available to executives, business managers, analysts, application architects, and developers. Customers using the tools describe them as revolutionary. SAP Senior Vice President Wolfgang Hilpert is at the helm of this BPM breakthrough. In this interview, Hilpert introduces customers to the vision upon which SAP's BPM platform is based, and advises readers on how to get started. This article was published in the Apr/May/Jun 2009 issue of SAP Insider and appears here with permission of the publisher, WIS, www.WISpubs.com.01 Apr 2009

Configuring UWL for Guided Procedures on Composition Environment Article(PDF 1 MB)

In this how to document we will discuss how to use the Guided Procedures Connector to get your actions in the Universal Worklist. We will provide the XML for local Guided Procedures actions, as well as the XML required if you are using SAP NetWeaver 7.0 portal with SAP NetWeaver Composition Environment 7.1 Guided Procedure actions.19 Feb 2009

Various Ways of Assigning Users for a Task in Business Process Management Article(PDF 309 KB)

This Article deals about various ways of assigning users for a Task (Human Activity) in BPM.13 Feb 2009

Gain Control of Your Critical Business Processes Article(PDF 1 MB)

SAP has come to market with SAP NetWeaver Business Process Management (SAP NetWeaver BPM), which provides IT organizations with a framework of tools to model, deploy, and execute processes. With its enhancements and new capabilities, SAP NetWeaver BPM 7.2 allows customers and partners to efficiently compose and deploy composite business processes. Customers can also gain critical insights into the efficiency of their process execution, allowing them to discover opportunities for process improvements that can bolster their business. This article was published in the Jan/Feb/Mar 2009 issue of SAP Insider and appears here with permission of the publisher, WIS, www.WISpubs.com.01 Jan 2009

Annual Product Review Process for Pharmaceutical Industry – Part One Article(PDF 107 KB)

For the Life Sciences Industry, Annual Product Review (APR) is an important part of the overall regulatory compliance process. This article provides an overview about APR and typical challenges faced by the customers. It also shares the experiences from a collaboration project between SAP ES Community and Intelligroup, where APR Community Definition Group (CDG) was formed as part of this initiative and multiple work packages were defined and validated by customers as part of this innovation project.22 Dec 2008

SAP Enterprise Modeling Applications by IDS Scheer Presentation(PDF 3 MB)

This presentation gives an overview of SAP Enterprise Modeling Applications by IDS Scheer.22 Dec 2008

Exceptional Scheduling of Shift Workers Article(PDF 147 KB)

The effective management of schedules for shift workers is a problem for many organizations across different industries. This document describes a proposal for a solution to one of the problems companies face with the management of shift workers. This solution is a composite application modeled with the SAP NetWeaver Business Process Management (BPM) and is designed as an extension to the predefined business processes available with SAP ERP and leveraging the Time and Labour Management productized SAP Enterprise Services.18 Dec 2008

Master Data Management: Create Customer Data Article(PDF 151 KB)

This document describes the process of creating master data for a customer. It is a self-service process which enables customers to request the creation of their master data themselves. It demonstrates a perfect integration of SAP NetWeaver Master Data Management and SAP NetWeaver BPM based on SOA-enabled services and principles.18 Dec 2008

Project Issue Management Article(PDF 206 KB)

This paper gives a brief overview of the Project Issue Management process, a process which helps to handle issues that could pop up when executing projects. In essence it describes the business problem addressed by the Project Issue Management process; what a possible solution might look like; the benefits customers can expect after implementing this solution; details about the process participants and the steps that the process consists of. After working through this document, customers will understand how project issues can be handled in a professional manner thus contributing to improving the overall project management efficiency and resulting in reliable time and budget planning.18 Dec 2008

Using a custom EJB function as a Mapping function in SAP NetWeaver Business Process Management.pdf Article(PDF 344 KB)

This document describes how to create an external function, expose it as EJB and use it as a mapping function in SAP NetWeaver Business Process Management. A simple example is also provided.15 Dec 2008

Notification of Absence as a Form-Based Service in Manager Self-Service Article(PDF 586 KB)

This function enables managers to use interactive PDF forms in the portal to request changes to HR data for employees in their area of responsibility. After a manager has submitted a change request, requests are sent by workflow to the HR administrator responsible so that he or she can make the changes requested by the manager in the ERP system. This article provides details of how a MSS-PCR for Notification of Absence scenario is setup.13 Nov 2008

Collaboration through Usage Analysis Article(PDF 96 KB)

The paper attempts to look at how users use a given system, analyze patterns and then apply these patterns to help other users of the system. All this can be achieved through automated systems and minimal human intervention.30 Oct 2008

Next Generation Business Process Management with SAP NetWeaver Composition Environment Presentation(PDF 2 MB)

SAP enhancement package 1 for SAP NetWeaver Composition Environment 7.1 introduces the new component SAP NetWeaver Business Process Management. SAP NetWeaver Business Process Management enables composition of new innovative business processes with a graphical modeler based on BPMN and supports direct path from business view to process execution. This presentations provides you with an overview.01 Oct 2008

Employee Master Data Significance and Management - White Paper Part 1 Article(PDF 51 KB)

This white paper is about Employee Master Data's significance in business, issues faced by companies and employee master data management.01 Jul 2008

Business Process Transformation in the Software Industry Presentation(PDF 1 MB)

This presentation was given during a Webinar for ASUG members in June 2008. In addition, a process maturity questionnaire is included as a sample template.30 Jun 2008

Business Activity Monitoring – Overview Article(PDF 537 KB)

This presentation provides an introduction of business activity monitoring in SAP NetWeaver. It describes how to publish events, how to monitor milestones, and how to trace and trigger events.26 Jun 2008

Business Process Management Roadmap Presentation(PDF 3 MB)

This roadmap document should help to understand the strategic direction of SAP in the area of Business Process Management (BPM) under the overall umbrella of Enterprise SOA, the business process platform, and SOA technology.02 May 2008

Sustain the Change: Managing Change by Coming Full Circle Article(PDF 51 KB)

It is a lot easier to start an SAP project intended to change your business than to finish it. Sustaining a change must begin when the project starts. A plan for monitoring the success of an SAP implementation must be put in place to gain return on your investment.25 Apr 2008

Enterprise Modeling for Business Process Management Article(PDF 124 KB)

Competitive differentiation often comes down to which company has the most effective business processes. SAP® enterprise modeling applications by IDS Scheer help ensure that your processes are the best in the business.31 Dec 2007

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