Industry Composite Applications

 Order to Cash

Composite Application for Sales Order Change Management (PDF 240 KB)

This composite addresses the need to make the dealing with new or changed sales orders more flexible, while still keeping control over the process. If sales orders are changed when the order is already being processed, time-consuming manual work is avoided. The clearly-structured information flow prevents misunderstandings and increases process efficiency. Customer requests to change existing sales orders can affect a high proportion incoming sales. In the paper industry, for example, this figure is reported to be 30%.

 (Flash demo, 5:23 min)

                             Download demo ZIP file (5 MB)

All industries with sales order processing

Composite Application for Inventory-Level Replenishment (PDF 170.6 KB)

This composite application simplifies the collaboration between a manufacturer and its smaller customers for sales order processing, particularly in those instances where the manufacturer's customers' do not have a sophisticated IT landscape and have a recurring sales order process in place.

 (Flash demo, 1:44 min) 
  Download demo ZIP file (8.2 MB)

Consumer products, life sciences, retail, and wholesale distribution

Composite Application for Capturing Physical Goods Movements (PDF 269.5 KB)

This composite application enables clerks and operators to capture data following the physical movement of a product. It identifies the relevant reference documents and automatically triggers the corresponding document postings in the ERP application.

(Flash demo, 2:28 min)

 Download demo ZIP file (12.3 MB)

Chemicals, metals, mining, and oil and gas

Maintenance and Service Processing

Composite Application for Dealer Returns Handling Process (PDF 89KB)

This composite application improves the dealer returns process for telecom providers. Several technologies are combined to improve the usability for warehouse, quality, and shipping clerks. This composite application is based on SAP Discovery System and supports a single guided procedure for creating, approving, assigning, and confirming returned items.

(demo for shipping clerk, 0.21 min)

(demo for quality control clerk, 0.41 min) 

(demo for warehouse clerk, 0.21 min)

 Download demo ZIP file (3.6 MB)

Telecom

Composite Application for Returns Merchandise Authorization (PDF 436.2 KB)

This composite application covers a customer-initiated request for a returns merchandise authorization, approval for the return by the manufacturer, and physical return of the goods to the OEM. The return is tracked, with status and disposition during its life cycle and ending with the completion of the return.

(Flash demo, 2:29 min)
Download demo ZIP file (2.3 MB)

All industries with returns handling processes

Composite Application for Service Bulletin Processing (PDF 228.7 KB)

This easy-to-use composite application captures and processes service bulletins from OEMs or regulatory authorities. It covers the entire life cycle, from capturing the service bulletin to creating the maintenance notification for the equipment affected.

(SAP Tutor 1.2 MB)*

NOTE: Once SAP Tutor Player is open, you must start the demo. Click on the Start Demo Mode icon at the top left of the SAP Tutor menu bar.

Composite Application for Maintenance Order Processing (PDF 790.7 KB)

This is an easy-to-use composite application for capturing and processing equipment defects. It covers the complete life cycle of a maintenance order, from recording the defect to assigning a technician and confirming completion of the repair.

(Flash demo, 2:24 min)
 Download demo ZIP file (6.2 MB)

Composite Application for Field Service Experience Management (PDF 266.7 KB)

This composite application supports the creation, monitoring, and feedback evaluation loops from field service to product development. Engineers and managers can analyze all types of notifications and can find damage patterns by using embedded analytical reporting.

(Flash demo, 5:21 min)
 Download demo ZIP file (24.4 MB)

Composite Application for Project Logbooks (PDF 246.4 KB)

This composite application enables a project manager to create, store, and share a daily project report. It fulfills standard safety regulations and legal requirements for industries that are obliged to document and validate daily project occurrences.

(Flash demo, 1:47 min) 
 Download demo ZIP file (3.9 MB)

Composite Application: Project Issues and Change Management (PDF 271 KB)

This composite application for project issues and change management enables you to identify and document proposed project changes (unexpected/unbudgeted), evaluate project changes, and track decision processing through to closure.

(SAP Tutor 1.9 MB)*

All industries with project management processes

Composite Application For Customer Engagement and Contract Office Workplace (PDF 225 KB)

This Composite is a single point of entry, offering Loan Officers all required information, tasks, and simplified navigation for their daily work on an intuitive and easy-to-use user interface.

    (Flash Demo, 4:50 min)

                                 Download demo ZIP file (15 MB) 

Financial Services, Banking