SAP RESEARCH PROTOTYPES FAQS

Please note that use of this site is subject to express terms of use.

FREQUENTLY ASKED QUESTIONS

1. What are SAP Research prototypes?

By exploring promising ideas through applied research, SAP Research brings you new and exciting software prototypes. We listen to proposals and feedback from our customers, partners, and internal teams with the goal of creating product enhancements and new solutions that benefit our stakeholders and customers. Your feedback helps! Please download and experiment with these prototypes and send your comments directly to us at research_prototype@sap.com.

2. How can I download an SAP Research prototype?
You can download our prototypes by visiting http://www.sdn.sap.com/irj/boc/research-prototypes and following the steps for accessing and downloading the current SAP Research prototype software.

3. What are the terms and conditions for using an SAP Research prototype?
Please note that the software and services provided on this site are experimental in nature and are not supported in any manner. Carefully review the complete software license for SAP Research prototype software. SAP and any third party who makes its software available in conjunction with or through the software disclaims any responsibility for any harm resulting from your use of the software. THE SOFTWARE AND ANY THIRD PARTY SOFTWARE MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE SOFTWARE ARE PROVIDED "AS IS" WITH NO WARRANTIES WHATSOEVER. SAP has no duty of reasonable care, or lack of negligence, and is not obligated to (and will not) provide technical support for this software. You may use this software for any non-commercial purpose, subject to the restrictions in terms of use for this software. You may not use or distribute this software or any derivative works in any form for commercial purposes.

4. How do I obtain a license to use an SAP Research prototype?
Please note that the software and services provided on this site are experimental in nature and are not supported in any manner. Carefully review the complete software license for SAP Research prototype software.

5. Do I have to pay for a license to use an SAP Research prototype or will SAP charge for these later?
These components are available free of charge in exchange for your valuable feedback on their efficacy. While SAP will not charge for these specific software components, with your feedback some of them may "graduate" and be evolved into versions that become commercial product for which SAP may charge license fees.

6. How do I report any bugs I find in a prototype, suggest additional features, or provide feedback on functionality and enhancement ideas?
You may ask questions or provide feedback on features and bugs by sending an email to research_prototype@sap.com.

7. What if I have questions about a prototype? What type of support is provided for an SAP Research prototype?
You may ask questions or provide feedback on features and bugs by sending an email to research_prototype@sap.com. SAP has no duty of reasonable care, or lack of negligence, and is not obligated to (and will not) provide technical support for this software. The use of these software components is governed by an express SAP Research prototype software license, and there are no warranties expressed or implied in their availability on this site.

8. What are the support implications of using these in production?
SAP has no duty of reasonable care, or lack of negligence, and is not obligated to (and will not) provide technical support for this software. The use of these software components is governed by express SAP Research prototypes terms of use, and there are no warranties expressed or implied in their availability on this site. Customers who want to enhance or change to these software components may contact Global Services to request a professional services engagement for this purpose.

9. Will SAP commit to fixing bugs in these prototypes?
While SAP Research will do its best to enhance these components based on your feedback, use of these software components is governed by express software license and there are no warranties expressed or implied in their availability on this site. This means there is no commitment to provide bug fixes for these components.

10. What if I am satisfied by my trial use and want a commercial license for an SAP Research prototype?
If you would like to license an SAP Research prototype, you may send your request to research_prototype@sap.com.

11. How often are SAP Research prototypes updated?
Components may or may not be updated depending on resource availability and on user feedback.

12. How can I stay up to date on SAP Research prototypes?
The SAP Research prototypes page in SCN provides the ability to subscribe to really Simple Syndication (RSS) feeds.

13. What happens when an SAP Research prototype has graduated or retired?
Graduates of SAP Research prototypes will be removed from the website and no longer be available for download.